Telstra customers hit with bill scam

By Ry Crozier on Jan 15, 2013 9:08 AM
Filed under Communications

A 'cut above' average phishing emails.

Telstra has warned customers about a sophisticated phishing scam that is being emailed under the guise of a telecommunications services bill.

The scam, which appeared to have been first reported by Whirlpool users yesterday morning, prompted an official notification from Telstra.

Customers reported that the email promised a PDF file of the bill, but instead attached a zip file that contained an executable.

It also had a fake account number, but carried significant Telstra branding and links that appeared to go to legitimate Telstra URLs.

Several users reported the scam to be "a cut above" the average phishing attack, and a Telstra representative labelled the scam as "sneaky".

The timing of the scam mailout coincided with a legitimate marketing email from Telstra urging customers to switch to electronic billing.

Telstra urged users that received suspicious billing emails to go directly to their My Account page through the Telstra website, and not click on any links in emails they believed may be fake.

It also provided some general advice to customers on how to spot phishing emails.

 

 

The scam email. Credit: Telstra.

 
Follow us on Facebook and Twitter
 

Copyright © iTnews.com.au . All rights reserved.

Telstra customers hit with bill scam
 
 
 
 
 
Top Stories
How a devastating cyber attack turned Melbourne victim into evangelist
Back from despair after Distribute IT lost 4,800 websites.
 
Aldi to sell $279 dual SIM smartphone
Supermarket ups mobile ante with new plans and phone.
 
EMC takes custody of VCE as Cisco marriage falters
What will it mean for future of Vblock?
 
Sign up to receive CRN email bulletins
   FOLLOW US...
Polls
Is Microsoft right to limit the reseller channel for Surface?

Latest Comments
CRN Magazine

Issue: 331 | September 2014

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.