Telstra customers hit with bill scam

By Ry Crozier on Jan 15, 2013 9:08 AM
Filed under Communications

A 'cut above' average phishing emails.

Telstra has warned customers about a sophisticated phishing scam that is being emailed under the guise of a telecommunications services bill.

The scam, which appeared to have been first reported by Whirlpool users yesterday morning, prompted an official notification from Telstra.

Customers reported that the email promised a PDF file of the bill, but instead attached a zip file that contained an executable.

It also had a fake account number, but carried significant Telstra branding and links that appeared to go to legitimate Telstra URLs.

Several users reported the scam to be "a cut above" the average phishing attack, and a Telstra representative labelled the scam as "sneaky".

The timing of the scam mailout coincided with a legitimate marketing email from Telstra urging customers to switch to electronic billing.

Telstra urged users that received suspicious billing emails to go directly to their My Account page through the Telstra website, and not click on any links in emails they believed may be fake.

It also provided some general advice to customers on how to spot phishing emails.

 

 

The scam email. Credit: Telstra.

 
Follow us on Facebook and Twitter
 

Copyright © iTnews.com.au . All rights reserved.

Promo

Telstra customers hit with bill scam
 
 
 
 
 
Top Stories
O2 Networks wins WAN deal with Aussie property giant
Riverbed sale to owners of Sydney’s MLC Centre and Australia Square.
 
Mac sales up, iPad slump continues
Mac and iPhone push Apple to US$13.6bn income for quarter.
 
 
Sign up to receive CRN email bulletins
   FOLLOW US...
Polls
Do grey market imports hurt your business?

Latest Comments
CRN Magazine

Issue: 336 | March 2015

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.