IBM updates content management offerings

Help streamline business processes.

IBM has launched new enterprise content management (ECM) software which it claims can reduce the time it takes to execute business processes by up to 50 per cent, helping to lower costs and make organisations more agile and efficient.

The IBM FileNet Business Process Manager bundle combines FileNet Process Monitor, FileNet Business Process Framework, FileNet Connector for Microsoft Visio, and IBM FileNet eForms.

The content-centric business process management system also includes IBM Cognos Now for real-time monitoring, according to the firm.

IBM said that the bundle could be used to streamline business processes, for example in healthcare by enabling hospitals to respond more quickly to patient needs, or in insurance by enabling the error-free and speedy processing of claims.

"Our software offerings are designed to make it easier for clients to get the most out of their content management investments," said Ken Bisconti, vice president of products and strategy at IBM Enterprise Content Management.

"By bundling a complete set of content-centric business process management tools into one offering, IBM has significantly improved the delivery of ECM capabilities. This allows clients to simplify integration, streamline business processes and lower costs."

IBM also announced enhanced versions of its Content Management offering, featuring improved process automation, document handling and full-text search capabilities.

In addition, an updated FileNet Content Manager includes improvements in installation and upgrade processes, reducing the cost of deploying enterprise-class content capabilities, said IBM.