Issues arising from an otherwise normal system update at the Australian Taxation Office (ATO) took its website offline for almost four hours yesterday.
An ATO spokesman said the website became unavailable shortly after 11am. It was restored with limited functionality at 2.45pm.
The spokesman pinned the outage on "data corruption during a normal system update process".
He later clarified that the update was a "standard content update" that happened at four scheduled times daily.
As of 4.30pm, further work was underway to restore full functionality to the site's drop-down menus.
Web information company Alexa found the ATO website to be the 88th most visited site in Australia. 5,928 visitors were expected to have been affected by the outage, based on visits the ATO received the previous week.
The ATO's outage continued a series of botched IT updates this week that led to Commonwealth Bank ATM and EFTPOS malfunctions and a nine-hour-long online banking outage at Westpac.
Copyright © iTnews.com.au . All rights reserved.
Issue: 315 | May 2013
Access CRN's extensive online resources including; email bulletins, community discussions and unique online news.
Processing registration... Please wait.
This process can take up to a minute to complete.
A confirmation email has been sent to your email address - SUPPLIED GOES EMAIL HERE. Please click on the link in the email to verify your email address. You need to verify your email before you can log on to the CRN website or start posting comments on articles.
If you do not receive your confirmation email within the next few minutes, it may be because the email has been captured by a junk mail filter. Please ensure you add the domain '@crn.com.au' to your white-listed senders.
