Apple is under fire after the standout new addition to the iPhone 4S – personal assistant Siri – went walkabout for the second time.
Although the service is now back up and running, users yesterday reported radio silence when they asked questions of the iPhone's voice-activated helper.
Apple has yet to explain the outage, the second time the system has failed since it launched last month, but posters on the company's forums shed more light on the issue.
“It goes away to think for quite a while with a spinning glow and returns with 'Sorry, something's gone wrong. Can you try that again?' or something similar each time,” said pgoldie on a 17-page Apple Discussion thread on the subject that has been read by 25,000 visitors.
“Then it just said out loud (but did not write out) 'Sorry, I'm having trouble connecting to the network'. I'm on Wi-Fi and the Wi-Fi is working well for other apps. Maybe their servers are overwhelmed?”
We have yet to hear back from Apple about the issue, but some users on the forum highlighted the fact that the service remains in beta.
This article originally appeared at pcpro.co.uk
Copyright © PC Pro, Dennis Publishing
Issue: 328 | June 2014
Access CRN's extensive online resources including; email bulletins, community discussions and unique online news.
Processing registration... Please wait.
This process can take up to a minute to complete.
A confirmation email has been sent to your email address - SUPPLIED GOES EMAIL HERE. Please click on the link in the email to verify your email address. You need to verify your email before you can log on to the CRN website or start posting comments on articles.
If you do not receive your confirmation email within the next few minutes, it may be because the email has been captured by a junk mail filter. Please ensure you add the domain '@crn.com.au' to your white-listed senders.