Training & Development

Another step in becoming Australian citizen for Apple co-founder “Woz”.
Offered up to US$20,000 to put family plans on ice.
Bosses in hot water.
Microsoft CEO apologises over women pay gaffe 
 
Microsoft CEO criticised for suggesting women not ask for raises 
 
Badge of trust for Queensland's top IT providers 
Accreditation scheme to help suppliers score with SMB and government.
 
Reseller's top tricks for co-op funding success 
 
Taking a forensic approach to recruiting  
Recruiting requires more than a quick look at a CV.
 
Presence of IT appoints Thomas Gudman as COO 
 
Being a great boss is about more than money 
There are ways to boost staff morale and improve retention.
 
Olikka: How we get the right staff 
Co-founder Michael Pascoe says being a good boss is about establishing the best culture
 
Advent One: Skills help us stand out in the market 
Employees are committed to constant training and mentoring
 
A lesson in the importance of training 
Skilling-up your staff is not just about a smarter workforce.
 
Are your customers prepared for an Edward Snowden? 
 
Make the most of your mistakes 
Don’t ignore customer complaints: take them as a step toward a better relationship
 
Fuji Xerox rolls out managed print service for partners 
 
Sydney MSP: challenge staff to keep them engaged 
Sydney-based eNerds reckons staff respond to being stretched.
 
Fujitsu revamps Aussie partner program 
 
Government misses Gershon contractor goals 
Eleven agencies miss their targets, still rely on ICT contractors.
 
Telstra to send 170 cloud jobs offshore 
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CRN Magazine

Issue: 331 | September 2014

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.