Training & Development Features

From the coalface: The IT profession needs to grow up 
By Mathew Dickerson | Mar 10, 2010 | 1 Comment 
Doctors, lawyers,and even electricians belong to regulated industries, why not IT?
 
Surviving Kokoda 
Jun 5, 2009
When Ingram Micro invited a 36-strong group of resellers and vendors from the Australian channel to walk along the infamous Kokoda Trail, few knew what they were in for. ...
 
Reseller profile: CIA man is an agent of change 
By Jenny Eagle | Jun 4, 2009
Robert Crane's mission is to help businesses make the best use of the technology they already have.
 
Business and Pleasure 
By Sholto Macpherson | Oct 9, 2008
Headed by Brett McInnes, Panasonic Australia’s new division brings business and home together.
 
The importance of your relationships 
Sep 29, 2008
Effective communication is a key tool for managing and avoiding unrealistic expectations with your partners.
 
A love of figures is a strong grounding for technology career 
Sep 26, 2008
Starting his career in accounting turned out to be a good move for Oki’s GM Graham Harman, writes Louise Durack.
 
Making the most of guerrilla marketing 
Sep 26, 2008
CRN’s reseller voice, Mathew Dickerson, shares some insights gleaned from careful observation of election candidates.Mathew Dickerson, Axxis Technology
 
Getting skilled up 
By Darren Baguely | Apr 30, 2008
Training is becoming an increasingly important issue as the ICT skills shortage intensifies
 
How to get hired by a US company 
Apr 15, 2008
Fortinet’s Charlie Cote has brought his success in the US down under. By Sholto Macpherson
 
Getting to the bottom of a channel breakdown  
By Trevor Treharne | Apr 15, 2008
What happened to the Leading Solutions and ComputerCORP “merger”?
 
IT industry experiencing a Green change 
By Temp User | Mar 26, 2008
Not traditionally considered environmentally friendly, the channel is showing signs of embracing ‘Green’ for the years ahead
 
Real need for a Green approach 
Mar 26, 2008
Graeme Reardon discusses what Linksys is doing when it comes to tackling Green IT
 
Sharpening your business skills 
Mar 6, 2008
In the first of a series of business skills modules, industry consultants Quantify Corporation highlight the questions resellers should be asking themselves
 
From the mouth of babes 
By Rabid Reseller | Feb 25, 2008
Rabid has buggered off and left the nephew in charge, but Sk8er Boi can’t even give the stuff away for free
 
Rabid rings in the New Year with a new resolve 
By Rabid Reseller | Jan 30, 2008
Forget the usual New Year’s resolutions of giving up smoking or drinking – the year ahead for Rabid is all about making cold hard cash.
 
Is Australia innovative? 
By Liz Tay | Jan 30, 2008
The past, present and future of technological development.
 
Who were the biggest winners of 2007? 
By Temp User | Jan 30, 2008
We compare the channel winners to the consumer winners
 
Are you considering signing a contract? 
Dec 13, 2007
In today’s world, contracting is a flexible employment option which many people are taking up. But is it a viable one?
 
What can be done to improve Australia’s IT skills shortage? 
Nov 16, 2007
The Government does its bit to fund silicon chip research, but still the IT jobs crisis looms
 
Skills shortage: it’s real 
Oct 29, 2007
CRN speaks to Kevin Bloch, director of technology and business solutions for Cisco, to find out how the skills issue is affecting local resellers
 
God bless New Zealand 
By Matthew JC Powell | Oct 29, 2007
Matthew JC. Powell has no end of praise for the sheer common sense of Aotearoa and its citizens
 
Rabid Reseller: All hail the newly created age of digital parenting 
By Rabid Reseller | Oct 17, 2007
New uses for modern technology gets Rabid thinking of novel ways to parent the little ones
 
Movers and shakers: New leader for partner program 
Oct 17, 2007
Fortinet appoints new channel manager for Australia and New Zealand
 
Partners conference: The land of opportunity 
By Helen Frost | Sep 19, 2007
Microsoft Australia’s Partner Conference saw more than 650 partners meet to discuss the year ahead
 
Mathew JC. Powell: The exceptional exception 
By Matthew JC Powell | Sep 19, 2007
A tech story with a happy ending is rare, and Matthew JC. Powell still can’t believe he has experienced one
 
Matthew Powell: Under the Wire - Dumbstruck 
By Matthew JC Powell | Aug 1, 2007
The iPod gets blamed for a lot — but perhaps it’s a saviour in disguise.
 
Carbon copier 
By Rabid Reseller | Jun 20, 2007
Rabid is sitting on a ‘goldmine’, with his stash of carbon.
 
Climbing the pole 
By Sholto Macpherson | Jun 20, 2007
Faith and a lot of mojo made Nextbyte our largest Apple dealer.
 
One minute with: Daniel Feldman 
May 10, 2007
One minute with Daniel Feldman, Synnex Australia.
 
Dealings with distributors 
Apr 5, 2007
Harold Klose, principal of Timbertown Computers NSW talks about 25 years in continuous computer business and surviving the next 25 years.
 
Promises, promises 
By Matthew JC Powell | Apr 5, 2007
Politics and PlayStation go hand in hand
 
Personal guarantees are crucial 
By Alan Arnott | Jan 9, 2007
Alan Arnott looks at taking the necessary steps to ensure you are not exposed when it comes to entering into a contract.
 
Where are the women in IT? 
By Lilia Guan | Jan 9, 2007
Prominent women in the channel discuss why it is tough working in a male-dominated industry at CRN’s inaugural ‘Women in the Channel’ champagne lunch
 
Register that deal! 
By David Binning | Aug 10, 2006
Can vendor deal registration programs work for you?
 
From the Trenches: The soft sell 
By Byron Connolly | Feb 8, 2006
Have you ever lost a deal and wondered why? You knew that the company competing against you for the contract didn’t have the same skills but they still won the business. Why ...
 
Changes – I’ve seen a few 
By Byron Connolly | Feb 1, 2006
Max Fredericks, who began his career as a trainee accountant, literally fell into the IT industry in 1969 while working at Illawarra County Council.
 
The distribution dilemma 
By Denise Murray | Sep 19, 2005
As the channel becomes increasingly resigned to consolidation as par for the course, the predominantly sombre atmosphere in distributor land has a few bright spots – namely ...
 
One minute with...Alf Santomingo 
Aug 9, 2005
CRN has a chat with Alf Santomingo, general manager of customer services at Optima.
 
Enterprise software wars 
By Byron Connolly | Aug 9, 2005
Ah, that old direct versus indirect argument has reared its ugly head again.
 
Aussie on a bet 
By Darren Baguely | Jun 24, 2005
CRN talks with Netlan’s German managing director, Gunter Baurhenn.
 
Survival of the fittest 
By Byron Connolly | Apr 12, 2005
I previously predicted that when Ingram made its US$700 million acquisition of Tech Pacific late last year that the next 12 months would be make or break for the remaining ...
 
Merging on the ridiculous 
By Rabid Reseller | Mar 14, 2005
So we begin the New Year with one less major distributor to deal with, but that also means one less chance to get that gadget elsewhere that’s stuck on back order with your ...
 
Sucking sounds are heard 
By Byron Connolly | Mar 14, 2005
I don’t profess to know too much about the computer games market -- I’m a bit more of an enterprise IT person myself.
 
Government business blues 
Jun 2, 2004
Aussie IT providers are still finding it difficult to compete with multinationals in the government market. A flawed outsourcing program and a new free trade agreement with the ...
 
Lead generation: Whose job is it anyway? 
May 5, 2004
Sales lead generation is the responsibility of both the vendor and its partners, and channel companies that rely too much on vendor leads will perish, according to attendees at ...
 
Finding the right margin mix 
Nov 21, 2003
The channel has to work harder on its value proposition, stop competing on price and understand its cost model better for each particular vendor to ensure they have the right ...
 
What your customers think of you 
Oct 8, 2003
If Australian ICT companies want return business, they'd better sharpen up their act. CRN's sister publication InformationWeek discovers why vendors and suppliers just aren't ...
 
What CIOs want 
Oct 8, 2003
There is no doubt times are tough in the ICT marketplace. There have been troughs before, but not as prolonged as this one. The ICT industry stands at a crossroads in many ways.
 
Does certification really matter? 
Sep 25, 2003
Some days it seems you will never get out of school. No matter how much you invest pre-career in training and education it is never enough.
 
Snare your share of the government pie  
Jul 15, 2003
Everyone wants a piece of some lucrative government action. Government is big and so are the related contracts.
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CRN Magazine

Issue: 277 | March, 2010

CRN Magazine looks in-depth at the emerging issues and developments for the Channel, and provides insight, analysis and strategic information to help resellers better run their businesses.