Macquarie University rolls out Avaya IP Telephony

Jul 16, 2009 3:22 PM
Filed under Software

NSC rolls out new telephony smarts at Sydney-based university.

Macquarie University has selected Avaya to provide an enterprise IP telephony system as part of a plan to deploy new communications systems across its campus in Sydney's North Ryde.

Avaya integration partner NSC has rolled out 6000 IP telephony access points for staff and students in the first year of deployment and is now phasing out its existing 25 year old communications network.

Bruce MacLean, an IT services project manager at Macquarie University, said the IP telephony system went live in late June and will spread across the university.

"We needed to replace our ageing telephony system with IP communications hardware and software system that enabled us to introduce further communications applications in the future," he said.

"Academics and students will benefit through better voice-mail systems, enhanced calling services on their desk phone and the ability to access their voicemail via email."

Craig Neil, group managing director at NSC Group said the Avaya communications network allows it to explore the possibility of running virtual education classrooms for students in other countries.

In sum the university has deployed Avaya's IP PABX hardware; Communications Manager software and Modular Messaging voice mail system. It has taken up the option to introduce Unified Communications software systems.

 
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