TodayTech faces liquidation

By Lilia Guan
Oct 8, 2009 3:58 PM
Tags: todaytech | altech | distirbutor | intel

Low margins and fierce competition kills off Aussie distie.

Australian distributor and white-box builder, TodayTech has called in the administrators after 20 years of business in the IT industry.

Robert Whitton, director of William Buck Chartered Accountants was appointed as the administrator by the distributor's directors on October 7.

He told CRN putting the company into "liquidation" in about a week would be the "most likely outcome" for TodayTech.

"At this stage there's about 50 creditors," said Whitton.

"It's my opinion that trade creditors won't get all their pay. Only one secured creditor and 35 employees will get paid."

Whitton said there were a number of factors that contributed to TodayTech's situation.

"Competition in the industry has impacted on margins," he said. "The business has declined over the past year and it was once a very significant player in the industry."

He said he wasn't sure of what the "projected turnover for the company was in 2010", but the
directors had "done the right thing" in bringing the company to an end, before it "became out of control".

"There's a lot of problems for manufacturers in the industry," claimed Whitton. "Companies like TodayTech are being out-competed by the likes of Dell and Lenovo."

Meng-Wai Koh, co-owner of independent retailer  PC Market agreed with Whitton saying one of the reasons the distie faced problems was because the local whitebox market was slowly dying off.

Koh said PC Market had used TodayTech as a distributor on and off for the past few years. 

"A lot of consumers are buying off the shelf products, unless you're building a gaming machine and need specific gaming parts," he said.

"I think it's starting to hit the smaller distributors because resellers aren't buying PC parts in high volume."

Koh claimed the price drop in notebooks and popularity of netbooks have also impacted on the white-box market.

"Those that saw this coming transitioned towards the hardware mobility market earlier on," he said.

Michael Chong general manager at national distributor Altech told CRN he believed the global financial crisis had taken the distributor by surprise. 

The crisis lowered margins in component products, he said. 

Chong was once the director of sales at TodayTech, having worked there for just over 11 years.

"I was very sad and disappointed about the news," said Chong. "About 90 percent of our Intel stock had come from the distie."

TodayTech also lost both Intel (a partner since 1998) and Western Digital as vendor partners in July this year.

The distributor was founded in Sydney in 1990 by Jack Zhong as a reseller, then moved into PC assembly.

It had offices in Queensland, South Australia, Victoria and Western Australia and vendor partners including Samsung, AOC, Canon, Chenbro, Phillips LCDs and MSI. 

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TodayTech faces liquidation
"I simply cannot beleive that online will be the best solution for resellers. Chinese companies don't have the monopoly on products, and when you consider that many resellers rely on the distie to ..."
 
 
 


Comments: 7
Thoughts on this article? Add a comment below.
doncard
Oct 13, 2009 2:46 PM
if only TodayTech had agreed to add a 12 month Aust. wide NWS on-site warranty with a three upgrade option to all their systems :-))

(not to be confused with other warranty copmanies. we actually deliver the service we promise. :-)

and if they were competing with their Resellers then they prob deserve what they get. isn't it enough having to compete against Dell and Acer who just flat out buy market share, without having your distie as well???

with market downturn it was prob likey that the most marginal or the lest briadly based would go to wall, and Intel was prob straw that broke camels back

don card
general manager
QldTechie
Oct 14, 2009 10:53 PM
As if an NWS Warranty would fix anyone's business problems. That sounds really self serving, Don.

I hadn't heard that you are now offering Business Insurance.
plhau98
Oct 15, 2009 5:25 PM
don, offering extended warranty isn't the be all and end all. you still have to convince the end user to buy it. And with the bastardisation of extended warranty by some companies, it has a tough slog to be looked upon favorably by "savvy" clients. Todaytech competed with resellers when the margins were bottoming out. it made sense to them at the time. there were no safeguards to create a continual revenue stream from renewals etc.

there wasn't a balance of products that were complimentary and allowed the company to leverage off renewals - and now they have gone. Larger and smaller disties will have watched what happened and hopefully they will take note.
QldTechie
Oct 16, 2009 9:31 PM
And, maybe keep Don happy by selling some more NWS Warranties?
plhau98
Oct 24, 2009 2:54 AM
Todaytech's plight shines a light on the other disties. They need to make sure that they don't follow into the same trap - either sell to the end user, or the reseller. You can't do both. The bigger disties, ITX, Ingram and ED know that this is the case, but what of the newcomers to distribution? if it is a good chance, whereby they can raise quick revenue by helping an end user out, how long until resellers find out and stop using them?

It is like retail - if you sell the product you want the user to buy, and not what they actually need, what happens when they find out? do they come back? Not on your life.

The extended warranty component of a sale is still down to the skill of the sales person. If you are selling a system, do you convince the end user to buy a printer / scanner / external drive, and an extended warranty? where does the user draw the line? and how can you justify the extended warranty to a new user, so that they are keen to have it?
alant
Nov 7, 2009 11:22 AM
It's a shame to see Todaytech go. However more will follow in such a competitive driven market.
It will be interesting to see what will happen in the next 5 years. Most wholesalers and some smaller distributors will eventually disappear and internet will become a commonplace. Online company will have access to products so cheap, companies such as “ebay”, “amazon” and other Chinese companies will take over everything. It’s a scary thought on the future of Australian businesses unless something are done.
plhau98
Nov 10, 2009 12:07 PM
I simply cannot beleive that online will be the best solution for resellers. Chinese companies don't have the monopoly on products, and when you consider that many resellers rely on the distie to advise them of a better fit solution, rather than just a price, there will still be room for a distie who has the ability to meet and work with the reseller closely. Online distribution is low overhead, but there is low assistance as well. They don't want hard questions, they want fast sales to keep their profits up. There are always going to be resellers who need advice, and the distribution companies who can help will be around to help them.
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