IT services provider Empired Limited has secured a three year contract with Melbourne-based, Chinese-owned resources company, Minerals and Metals Group (MMG).West Australia based Empired will provide a service desk and managed services such as desktop and change management. The deal has two one year options to extend.
Pricing is based on the size of the infrastructure and metrics around the quantum of services provided, but the deal was touted to be worth multi-millions of dollars.
Russell Baskerville, managing director for Empired said the contract "is a testament to the investments made by Empired to ensure leading management tools."
"Empired's disciplined engagement model is built around ensuring we understand our clients business, allowing Empired to focus on delivering services that will direct the highest level of value back to the organisation," said Baskerville.
MMG is the world's second largest producer of zinc as well as a producer of copper, lead, gold and silver.
MMG general manager for business systems, Peter Dean said the company is "delighted" to be in a position to transition all group assets into a single service desk model.
"The service desk will drive common processes and procedures across the organisation for engagement of IT services.
"We expect this to improve service quality, consistency and efficiency to the business," said Dean.
In addition to the base contracted services, Empired will provide project services relating to MMG's IT systems and infrastructure.
Currently, Empired is fulfilling critical projects for MMG relating to the implementation and migration of IT infrastructure and systems required to operate assets recently acquired through a major transaction with OZ Minerals Limited.
This contract win followed Empired's $5 million deal with the Victorian State Government's Department for Education and Early Childhood Development (DEECD), earlier this month.
Issue: 315 | May 2013
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