Websense cuts list prices to keep SurfControl customers

By Ry Crozier
Oct 29, 2009 2:49 PM
Tags: websense | list | price | surfcontrol | clearswift | blue | coat | discount

Handful of customers up for renewal.

Websense has launched discounts of 25 percent to 30 percent to keep its SurfControl customers as competitors circled.

The vendor, which bought SurfControl in 2007, said it launched a promotion a week ago to enable SurfControl customers to migrate to a Websense platform "for the same price as they paid for their SurfControl product".

That equated to a saving of 25 percent based on Websense prices, said A/NZ marketing manager David Brophy.

Websense also announced 30 percent off the list price for its hosted email or web solutions.

New customers would save 20 percent when buying Websense's web security gateway product.

Channel margins would remain consistent: "We don't change our channel margins," said Websense A/NZ partner manager Daniel Crnkovich.

Crnkovich, who came across to Websense from SurfControl, said there was only "a handful of customers" that had not either renewed their SurfControl subscriptions or migrated to Websense.

"It's really only customers coming off a three-year deal," he said.

He said Websense would support current SurfControl kit until 2013. Websense had also continued to add new features, Crnkovich said.

Clearswift this week expanded a competitive trade-in offer to cover kit from all web and email gateway security vendors. The offer previously covered only Blue Coat and former SurfControl customers.

Customers could trade in their web gateway for a Clearswift web appliance and "pay only for support and update subscriptions", it said.

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Websense cuts list prices to keep SurfControl customers
"The reason theres "only a handful" of customers left is because they have been voting with their feet for a long time. Websense promised to support Surfcontrol customers until 2011 but the the ..."
 
 
 


Comments: 1
Thoughts on this article? Add a comment below.
muzza
Oct 29, 2009 5:33 PM
The reason theres "only a handful" of customers left is because they have been voting with their feet for a long time. Websense promised to support Surfcontrol customers until 2011 but the the only support available to them was to buy Websense at a 30% premium. It only took 2 years and a marketing campaign by a competitor to get them to do the right thing. Just proves they dont listen to their partners or customers.
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