Telstra: We are not an IT services company

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Telstra: We are not an IT services company
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"This is why Telstra must be reliant on the channel! resellers don't want a hard sell, they want bundles, something that is out there and is known, and is able to be put with their services and ..."
 
By Ben Grubb
Nov 17, 2009 3:01 PM
Tags: telstra | gartner | gartner symposium | it services | david thodey

CEO David Thodey rules out IT services.

Telstra chief executive David Thodey has ruled out expanding the carrier's operations into the provision of IT services, telling analysts at the Gartner Symposium in Sydney today that he would rather the company stick to its knitting.

Telstra is not an IT services company and would “never become an IT services company,” Thodey said.

“Show me a communication services provider that makes money out of an IT service," he told attendees. "They’d say ‘I’ll come back to you’.

"And if you can’t make money out of something you’re probably not giving a good service to your customers," he said.

It is widely assumed that telecommunications carriers - particularly large incumbents - were best placed to offer cloud computing services such as infrastructure or software as a service, being that they own both large networks and data centres. 

But Thodey said today that all companies need to "understand what you do, and do it well."

He said that that Telstra's core business was its fixed line network and NextG wireless service.

Outsourcing

Gartner analysts said the number one question outsourcing companies wanted to ask Thodey is whether Telstra would partner with them to offer cloud services.

“What is Telstra’s strategy for cloud services and are they going to partner,” a Gartner analyst asked.

“It’s still early days,” Thodey said. “We do have partnerships with a number of hardware and software vendors who we’ve chosen.

Thodey said Telstra was "just feeling" its way through such opportunities.

 
 


Comments: 1
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plhau98
Nov 24, 2009 11:52 AM
This is why Telstra must be reliant on the channel! resellers don't want a hard sell, they want bundles, something that is out there and is known, and is able to be put with their services and products quickly and easily. If Telstra operated in the Services space, there wouldn't be room for the channel.
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