The great Australian ripoff

  • Email a Friend
  • Print Page
 »
The great Australian ripoff
"You make a good point, Ian. I just wish someone would educate the general public that it's actually NOT cheaper to buy a new printer than to restock the inks. Those in the know are quickly made ..."
 

Analysis: CRN asks why prices aren't falling with the rise of the Aussie dollar?

When the Australian dollar was in free fall at the start of the year, vendors would raise their prices with as little as two days' notice. Now, despite the local currency having risen 50 percent against the US dollar in the past six months, prices have remained static. What's taking so long?

The Australian dollar spent the first three months of the year hovering around $US0.65. Economists said it was undervalued and would rise, but many technology vendors and distributors raised their prices in response to the poor buying power of the Aussie.

Since March, the Australian dollar has risen steadily and now sits comfortably at about $US0.90, 60 Euro cents and 54 British pence.

In theory, prices should fall, but somehow they don't. Why not?

Vendors we spoke to were unwilling to provide any real answers.

"Like all organisations, HP makes pricing changes based on fluctuations in costs, market conditions and exchange rates," said a spokesman for the world's biggest hardware vendor. "Unfortunately, I am unable to provide specific details on HP's current or future pricing strategy."

A spokesman for SAP, one of the world's largest software companies, said that it sets prices annually, with "pricing finalised between December and February".

But Mark Gluckman, managing director of Sydney-based systems integrator Regal Information Technology, said suppliers are profiting from currency fluctuations.

"The Australian dollar is going up all the time and the distributors do pass it on, but they definitely don't pass it on as quickly as when the dollar goes down," he said.

"When the dollar goes down, the distributors need to manage their losses. When it was down about $US0.60 in March, their quotes were only valid for 48 hours, because they never knew where the dollar would be in a few days' time.

"Now the distributors say because they lost so much money back then, they need to make it back now."

Gluckman said many customers have asked him why prices haven't fallen even though the Australian dollar has been much stronger.

"They're very aware of it and they're asking the question," he said. "I have to tell them we're very much in the hands of the distributors - 90 percent of our product is purchased through them."

Microsoft won't drop Windows prices

Smaller vendors aren't the only ones feeling the pressure. Even Australia's largest technology retailer Harvey Norman can't make some vendors drop their prices. For example, Microsoft has kept the local price of Windows 7 Home Premium at $299 but sells it for $US200 ($A220) in the US and £149 ($A270) in Britain.

A savvy bargain hunter can pick up a genuine copy of the same product for as little as $A120 in China.

"We would like to support Microsoft on a local level, but we would like greater price alignments between the markets to remain competitive within our own market," Harvey Norman's computers and communications division head Luke Naish told The Australian.

"Retailers are caught in a bind to support Microsoft on a local level or to seek alternative versions of Windows 7 at a cheaper cost from overseas. It is a real dilemma for retailers across the board. Harvey Norman's preference is to support Microsoft locally.

"We are monitoring the situation extremely closely as consumers have to value the locally sourced and 'authentic' version of Windows 7 if they are to purchase it from us at what may be perceived to be a premium price."

Falling down the iPod index

Another example is CommSec's iPod index, which measures the price in US dollars of an Apple iPod Nano in 68 countries.

Like The Economist's Big Mac index, it tests the theory that goods should trade at about the same price around the world if exchange rates are working properly. Unlike the Big Mac, which is usually made from local ingredients, almost all iPods are made in China and Taiwan, so price distortions due to exchange rates and local taxes and tariffs are even more evident.

Last November, Australia was the cheapest place in the world to buy an iPod Nano, if you had greenbacks to spend, reflecting the low value of the Australian dollar against the US currency. However, Apple has not adjusted the local price since then, while the dollar has appreciated markedly, so Australia has fallen to 13th place in the index

"In other words, Apple is basically obtaining higher revenues courtesy of a weaker US dollar," said Craig James, chief economist at CommSec.

Many technology vendors are similarly resisting the push to drop their prices.

"It all gets down to competition," he said. "Vendors will hold out as long as possible before cutting price in an attempt to lift margins and profits. But if one key vendor moves, others will have to follow.

"Of course, it depends if you have a competitive edge. For example, Apple may not necessarily have to react quickly with its pricing given the strength of consumer demand for its products."

Read on for more...

 
 »
 


Comments: 7
Thoughts on this article? Add a comment below.
DOSPCRS
Nov 30, 2009 4:44 PM
How typically corporate. Pass on the costs but never the savings; prices for general living are rising rapidly, but wages aren't; so many people are struggling, but who cares, right? Profits still turns and the big buggers still get their bonuses. No getting ahead in this world.
bradburyn
Nov 30, 2009 4:52 PM
This is the time sun microsystems has got it right. Using proven open source solutions technologies does bring the prices down. OpenSoft Australia has been trying to educate the market some some 2-3 years now and bring value to the market. Great that some one has finally picked up on it.
Tails
Nov 30, 2009 5:06 PM
During the free-fall in the Australian Dollar Avnet held quotes valid for 30 days - for the entire period. Avnet still holds quotes valid for 30 days. Avnet also has a published currency review schedule - so clearly not all distributors are the same and some distributors are much more transparent in passing on the benefits of a strengthening Australian Dollar.
spook1958
Nov 30, 2009 5:42 PM
It has always been the case that the importers see it as a way to increase THEIR margin. When you have only one importer of a product, they think they have no reason to lower the price. They have absolutely no idea how many products are being brought in by individuals bypassing them because of the price discrepancies. Microsoft would be one of the worst offenders, yet they cry foul at parallel importers as do other importers.

Ian
sholtomacpherson
Dec 1, 2009 8:48 AM
I can't help thinking that vendors that are slow to pass on lower prices from a stronger dollar are only encouraging customers to buy overseas, particularly in the case of software. Surely we're moving to a point where there will be one global price for a download. Even OSes.
spook1958
Dec 1, 2009 10:07 AM
An OS is a pretty big file to download. As a channel we really don't want clients buying overseas instead of buying from us, nor downloading. Ultimately, the importers who are being short-sighted and doing this to grab immediate gains, will be the long term losers. But in the case of Microsoft or Apple, at the end of the day a sale is a sale, no matter what country an Australian user buys from, so why should they care about their reputation with the channel who needs them more than they need the channel at the end of the day?

Look at the shake up in the Ink industry. The major printer companies kept ink prices artificially inflated to make money whilst churning out printers at low margins. This then allowed a whole new industry to start, supplying alternative inks at vastly reduced prices and parallel importing genuine inks. If the printer companies had not kept the ink prices artificially high, there would not have been room for all these other ink companies to slot in and steal large amounts of their business. How the printer companies have now made that situation even worse can be left for another day.

Ian
DOSPCRS
Dec 15, 2009 5:34 PM
You make a good point, Ian. I just wish someone would educate the general public that it's actually NOT cheaper to buy a new printer than to restock the inks. Those in the know are quickly made aware that the demo inks are only a quarter to a third of their true capacity. If you throw a printer away to buy a new one, you're burning money.

And yeah, you're right, MS don't care if their buyer is Australian or Austrian -- except for the fact that there is a 200% difference, and being a corporate, they of course want to maximise sales in their highest GP area; I just don't think they realise that this ISN'T the optimum field and they ARE in fact shooting themselves in the foot by artificially inflating the price.
Comment:
Want to participate in the discussion?
Or log in now to comment


Top Stories
S Central to finally enter liquidation
Mavridis looks to Government to pay staff entitlements.
 
Microsoft announces Azure launch date
Australia in second wave of country releases.
 
Opinion: Avaya tries to out-Cisco Cisco
Ex-Cisco execs head up Avaya.
 

Shortcutsall you need to know on...

  • NBN 
  • Windows 7 
  • Unified Communications 
  • Smart Power 
  • Virtualisation 

Latest Comments

"Though wireless broadband is quite expensive but I like mobility so I can always prefer wireless ..."
by katiegardner Feb 9, 2010 5:51 PM
 
"I must say Telstra customers can also have confidence in the fact that their wireless broadband ..."
by katiegardner Feb 9, 2010 5:50 PM
 
"Hang on a minute! Why is Australia any different from anywhere else. I know that this type of ..."
by webxopt Feb 9, 2010 2:31 PM
 
"Avatar..did not do to bad at the box office!! 3D has given the industry the boot it needed. What ..."
by jimmydee4 Feb 5, 2010 5:04 AM
 
"I totally agree. As has been said before the copyright holder would be better off to engage an ..."
by fagtatts Feb 4, 2010 8:25 PM

Polls

What is the sweet spot for Apple's entry 16GB Wi-Fi iPad?




   |   View results
$549
  69%
 
$579
  18%
 
$619
  2%
 
$649
  6%
 
$699
  5%
TOTAL VOTES: 123

Vote now

CRN Magazine

Issue: 275 | January, 2010

CRN Magazine looks in-depth at the emerging issues and developments for the Channel, and provides insight, analysis and strategic information to help resellers better run their businesses.