Telstra working to fix Desire GPS fault

By Tanya Hall on Apr 27, 2010 8:40 AM
Filed under Communications

Australian handsets come with unreliable GPS.

View larger image The Desire comes in Next G branded packaging thanks to the Telstra exclusivity deal. View larger image View larger image We wonder just how many people will actually heed this warning that comes printed on the ...

See all pictures here »

Rushing out the HTC Desire for an earlier than expected Australian release has brought complications with both the phone manufacturer and Telstra confirming an "issue relating to its GPS function".

An undisclosed number of HTC Desire owners have complained that GPS won't lock on their handsets and if it does, will only hold the connection intermittently.

The problem lies with the phone's GPS software, which has been set up incorrectly.

A spokesman for HTC told iTNews that the problem relates to, "a software corruption, which had not been present in the software platform tested by Telstra and HTC prior to moving to full commercial production."

Telstra further confirmed that the fault became present "during production of the commercial version of the device."

HTC was working with Telstra to develop, test and introduce a "minor" software update.

The issue does not affect the phone's hardware, so a recall of purchased handsets is unnecessary.

While HTC has said that the fix is due to be released "quite quickly", there is no exact date on when the problem will be resolved.

Telstra has exclusive rights to distribute the HTC Desire in Australia for the next six months.

 
Follow us on Facebook and Twitter
 
 
 
 
 
 
Top Stories
Aussie Intercloud push: Data#3, Infront and Ethan join
Local systems integrators among Cisco's 30 global partners.
 
iiNet and Dodo in hot water over billing conduct
ACMA targets direct debit practices.
 
Reseller caught pretending to be Telstra partner
ACCC canes Zen Telecom with $225,000 fine.
 
Sign up to receive CRN email bulletins
   FOLLOW US...
Polls
What's the best protection against bad debts?



Latest Comments
CRN Magazine

Issue: 331 | September 2014

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.