Optus faces 'unlimited' attack by ACCC

By Liam Tung on Jun 4, 2010 8:56 AM
Filed under Communications

Is 3000 minutes unlimited?

The Australian Competition and Consumer Commission (ACCC) has filed proceedings against Singtel Optus in Federal Court over the telco's claims of offering "unlimited" mobile, broadband and landline products.

The allegations relate to advertisements Optus has recently aired on television, radio and print.

The regulator said in a statement that the telco's claims were misleading and deceptive "because the offer is subject to a number of limitations and restrictions".

Specifically, the ACCC has viewed Optus' "$70 pre-paid Turbo Max plan" as deceptive and misleading.

While the regulator did not identify what restrictions led to its allegations, Optus' web page states that its Turbo Max $70 recharge gives "Unlimited calls to any mobile numbers up to a maximum of 3000mins per recharge plus $70 Credit."

Its offer also excludes satellite, premium and international calls, while the deal is not to be used for "commercial purposes".

Optus isn't the first to face such allegations. Last February, the ACCC took internet service provider TPG to task over advertising "unlimited" plans, which in fact excluded calls to 1800, 13, 1300 numbers and text SMS.

The ACCC said it would seek declarations that Optus had contravened Section 52 of the Trade Practices Act in making its "unlimited" claims and will apply for costs.

The pair will square off on 25 June 2010 in the Federal Court, Melbourne.

 
Follow us on Facebook and Twitter
 
Optus faces 'unlimited' attack by ACCC
 
 
 
 
 
Top Stories
The 20 most influential people in tech of 2014
Who's turning the industry upside down?
 
Officeworks cracks earnings milestone
But expects unpredictable conditions ahead.
 
Strong Vita Group earnings marred by Apple business
Lack of new iPhone hurts Next Byte.
 
Sign up to receive CRN email bulletins
   FOLLOW US...
Polls
As a reseller, rebates and discounts are...


Latest Comments
CRN Magazine

Issue: 329 | July 2014

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.