Internode goes on the Fritz!

By Nate Cochrane on Feb 21, 2011 3:09 PM
Filed under Communications

NBN-ready gateway entree for new services.

View larger image Brown box looks promising. View larger image Inside, a WLAN USB stick, DECT phone and the Fritz!Box await unboxing. View larger image A closer look at the AVM gear.

See all pictures here »

National ISP Internode has started sending out the first of hundreds of Fritz!Boxes it brought into the country last month.

The national ISP that bought out the first shipment aims to use the radical, retro-futuristic-styled German internet gateways to introduce its customers to next-generation services.

The Fritz!Box combined broadband internet, digital enhanced telephony, voice over IP, wireless and wired LAN (802.11n and Gigabit Ethernet, respectively) and media streaming.

Internode managing director Simon Hackett said the decision to corner the early-adopter market on the Fritz!Box took nearly a year of thrashing out with vendor AVM.

"I've been looking for years for the ultimate kitchen sink device - something with everything in a single box for a residential or SOHO customer," Hackett said.

Delivery of the Fritz!Box missed the critical back-to-school annual upgrade cycle because the complexity of the device stymied the communications regulator that had to approve its use in Australia, said PC Range distributor general manager Stewart Goodier.

Goodier forecast about 10,000 units will be sold in the next six months as Australians geared up for the National Broadband Network and changeover to IPv6.

The biggest selling point was the device's "future-proof" nature, Hackett said. It connected to ADSL networks and to the NBN, when it was available, using the first Ethernet port.

And it worked with Internode's IPv6 network out of the box without configuration, he said.

Hackett said it had a print server; voice PABX (two analog ports), DECT cordless phones, IP multicast IPTV for FetchTV, iPhone integration and T.38 fax support including fax/email conversion.

The list of features and robustness of the device will also lower Internode support costs, Hackett said.

Internode will continue to resell devices from other makers such as Billion and Netcomm, he said.

The devices retailed for $299 to $399 depending on options and features.

 
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"So I remain stuck with Internode and a second rate connection. I call BS on that. There will many others on your exchange that can give you internet access other than Internode & Hel$tra."
 
 
 
 
Comments: 2
adamson
Feb 21, 2011 3:27 PM
Nice, but no point in any of it when you're dealing with two massive productivity killers in Internode and Telstra who can't even sort out connection problems. Each blames the other and that's where it stands, for years. Have you EVER rung the Internode support line and heard anything but "Due to the unusually large number of calls the will be a long delay" or words to that effect??

I actually signed up to Telstra twice recently to ditch the finger-pointing, 40 minutes each time, voice signatures and all, and both times they totally LOST my record. Nothing in the CRM!!! Totally astounding. So I remain stuck with Internode and a second rate connection.

Walter @adamson
cashcow
Feb 22, 2011 9:29 PM
So I remain stuck with Internode and a second rate connection.

I call BS on that.
There will many others on your exchange that can give you internet access other than Internode & Hel$tra.
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