Microsoft has been hit by 'false positive' hell, as it flags Google's Chrome browser as malware.
According to media reports, complaints began circulating on Friday morning about Chrome being blocked or even uninstalled.
The Register reported that the Chrome executable file for Windows was flagged as a component of the Zeus Trojan, with one reader telling it that while bookmarks and plug-ins were removed, Chrome's beta version was unaffected.
According to h-online, the incident was the result of "a bad patch for Microsoft Security Essentials, Microsoft Forefront and Microsoft Defender".
Microsoft later said "an incorrect detection" for 'PWS:Win32/Zbot' was affecting Google Chrome and it issued a patch to address the issue.
Microsoft released a statement via the Facebook page for its Malware Protection Center, acknowledging the error. It said: “On 30 September, an incorrect detection for PWS:Win32/Zbot was identified and, as a result, Google Chrome was inadvertently blocked and in some cases removed from customers' PCs.
“We have already fixed the issue – we released an updated signature (1.113.672.0) at 9.57am PDT – but approximately 3,000 customers were impacted. Affected customers should manually update Microsoft Security Essentials (MSE) with the latest signatures.
“To do this, simply launch MSE, go to the update tab and click the Update button, and then reinstall Google Chrome. We apologise for the inconvenience this may have caused our customers.”
A blog by Google said on Friday that it was releasing an update that will automatically repair Chrome for affected users.
This article originally appeared at scmagazineuk.com
Copyright © SC Magazine, US edition
Issue: 322 | December 2013
Access CRN's extensive online resources including; email bulletins, community discussions and unique online news.
Processing registration... Please wait.
This process can take up to a minute to complete.
A confirmation email has been sent to your email address - SUPPLIED GOES EMAIL HERE. Please click on the link in the email to verify your email address. You need to verify your email before you can log on to the CRN website or start posting comments on articles.
If you do not receive your confirmation email within the next few minutes, it may be because the email has been captured by a junk mail filter. Please ensure you add the domain '@crn.com.au' to your white-listed senders.