One of the world's largest security firms is being accused of peddling scareware.
In what he hopes will turn into a class-action complaint, James Gross of Washington state filed a lawsuit on Tuesday in the US District Court in San Jose, California, contending that Symantec software scares customers into buying its products by reporting problems that aren't really there.
Gross' beef with Symantec involves the free scans conducted by PC Tools Registry Mechanic, PC Tools Performance Toolkit and Norton Utilities.
He was tricked into paying about $US30 to correct the issues that the scans revealed, even though the lawsuit alleges the scans didn't really check for anything, and the resulting product he bought served no purpose.
A Symantec spokesman said the lawsuit lacks merit, and that offerings in question perform legitimate functions, including improving system performance and maintaining machine health.
This article originally appeared at scmagazineus.com
Copyright © SC Magazine, US edition
Issue: 335 | January/February 2015
Access CRN's extensive online resources including; email bulletins, community discussions and unique online news.
Processing registration... Please wait.
This process can take up to a minute to complete.
A confirmation email has been sent to your email address - SUPPLIED GOES EMAIL HERE. Please click on the link in the email to verify your email address. You need to verify your email before you can log on to the CRN website or start posting comments on articles.
If you do not receive your confirmation email within the next few minutes, it may be because the email has been captured by a junk mail filter. Please ensure you add the domain '@crn.com.au' to your white-listed senders.