Samsung explains Galaxy S III combustion

By Allie Coyne on Jul 9, 2012 8:25 AM
Filed under Mobility

'Not our fault'.

Samsung has pointed the finger at an "external energy source" as the instigator behind an exploding Galaxy S III last month.

An Irish user of Samsung’s flagship smartphone was caught by surprise last month when his device caught fire while mounted on the dashboard of his car.

He reported seeing white flames and hearing a bang, later finding the smartphone had burned from the inside out and melted the case. 

The user at the time admitted the incident could have been a combination of the mount and the car’s heating system, a theory repeated in Samsung’s preliminary investigation.

Samsung today said no fault had been found with the phone.

An investigation by Fire Investigations in the UK found an “external energy source was responsible for generating the heat”.

“The investigation results state, 'the only way it was possible to produce damage similarly to the damage recorded within the owner's damaged device was to place the devices or component parts with a domestic microwave,'" Samsung wrote on its blog.

 
Follow us on Facebook and Twitter
 

Copyright © CRN Australia. All rights reserved.

Samsung explains Galaxy S III combustion
 
 
 
 
 
Top Stories
How a devastating cyber attack turned Melbourne victim into evangelist
Back from despair after Distribute IT lost 4,800 websites.
 
Aldi to sell $279 dual SIM smartphone
Supermarket ups mobile ante with new plans and phone.
 
EMC takes custody of VCE as Cisco marriage falters
What will it mean for future of Vblock?
 
Sign up to receive CRN email bulletins
   FOLLOW US...
Polls
Is Microsoft right to limit the reseller channel for Surface?

Latest Comments
CRN Magazine

Issue: 331 | September 2014

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.