Tag: complaints

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Big falls in Aussie telco complaints 
Communications
Big falls in Aussie telco complaints
By Ry Crozier | Oct 29, 2012 | Comment Now 
Optus not so lucky.
 
Complaints on mobile interference rise 
Communications
Complaints on mobile interference rise
By Ry Crozier | Oct 17, 2012 | Comment Now 
ACMA continues crack down on illegal devices.
 
Telco ombudsman settles Exetel court stoush 
Strategy
Telco ombudsman settles Exetel court stoush
By Ry Crozier | Jul 15, 2011 | Comment Now 
New process to be trialled.
 
Vodafone fuels sharp rise in new TIO complaints 
Communications
Vodafone fuels sharp rise in new TIO complaints
Feb 25, 2011 | Comment Now 
"Extremely disappointing".
 
Dell told staff to stay silent on faulty motherboards 
Hardware
Dell told staff to stay silent on faulty motherboards
By Barry Collins | Nov 23, 2010 | Comment Now 
Staff told to "spread uncertainty" about a known issue with PC motherboards.
 
ACMA launches formal telco complaints inquiry 
Communications
ACMA launches formal telco complaints inquiry
By Ry Crozier | Apr 20, 2010 | Comment Now 
Conroy proposes to give ACMA more power.
 
Senator Conroy blasts telcos over complaint levels 
Communications
Senator Conroy blasts telcos over complaint levels
Nov 22, 2008 | Comment Now 
Communications minister Stephen Conroy has given telcos a blunt warning to either 'lift their game' in responding to customer complaints or face government intervention to make ...
 
Telstra cops complaints from four rival telcos 
Communications
Telstra cops complaints from four rival telcos
By Lilia Guan | Feb 1, 2008 | Comment Now 
The Australian Competition and Consumer Commission (ACCC) has received notification of five telecommunications access disputes under Part XIC of the Trade Practices Act 1974.
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CRN Magazine

Issue: 315 | May 2013

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.