Tag: warranty

Harvey Normans charged over dodgy warranty support 
 
Why did HP get fined $3 million and are you safe? 
 
Harvey Norman hit by ACCC court action 
In hot water over product returns, repairs.
 
Angry resellers owed thousands by United Warranties 
 
Telstra insurance cover pays for thieves' internet use 
Option for iPhone buyers caught by 12-month warranty.
 
Cisco warranty scammer gets seven years prison 
Pair to pay US$18 million restitution to vendor.
 
MSY fined for misleading warranty notices 
Federal Court imposes $203,500 penalty.
 
Samuel calls 'cased closed' on handset warranty fight 
Relies on new laws, market pressure to bring resellers into line.
 
Optus offers 24-month iPhone warranties 
 
ACCC takes Dell to task over warranties 
Fifteen-day warranty ruled out of order.
 
Apple to discontinue Xserve 
Promises to honour warranties and support.
 
iPhone price hike likely after warranty stand-off 
ACCC, carriers in stand-off with Cupertino.
 
Lenovo to replace cracked school screens 
Department of Education deal hits snag.
 
ACCC gives iPhone special treatment on handset warranties 
But competition watchdog won't let it happen again.
 
ACCC finds Nokia Care Centre warranty policy misleading 
 
Mwave offers free shipping 
Promotion aims to deflect attention from ACCC action.
 
Mwave "embarrassed" by ACCC warranty notice 
Reseller must attend compliance training program.
 
Online retailer's 'reseller only' claims rejected 
 
Warranty fraud on the rise in channel 
Growing threat from relatively unknown issue.
 
Poor service gives warranties a bad name, says NWS 
Warranty companies in Australia generally disappoint their reseller customers, which is a boon and a curse, said Don Card general manager of National Warranty Services.
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CRN Magazine

Issue: 325 | March 2014

CRN Magazine looks in-depth at the emerging issues and developments for the channel, and provides insight, analysis and strategic information to help resellers better run their businesses.