Apple keeps mum on iPod battery offer

By on

No local announcement has yet been made on whether Australian iPod owners can apply for the compensation offered to US users who sued Apple, alleging iPod batteries didn't perform as advertised.

Adam Connor, director at Apple reseller Total Recall Solutions in Sydney, said Apple hadn't yet communicated anything regarding the US lawsuit to its Australian business partners, as far as he knew.

"There's no local news about this yet," Connor said this morning.

Connor said he would expect Apple to make an announcement shortly.

Apple Australia was not available for comment this morning.

Apple's website has details on its iBook G4 and PowerBook G4 battery exchange program, but nothing yet on the iPod batteries.

The battery offer has been widely reported in the US media.

US newswires reported last week that customers whose older iPods had poor battery life would get US$50 coupons and extended service warranties in a settlement deal stemming from a class-action lawsuit by customers.

The battery or iPod itself could also be replaced under the settlement for up to two years, instead of Apple's usual one year, reports said.

It has been alleged that customers were complaining that iPod batteries were lasting up to 18 months although advertising had claimed the rechargeable battery would last for the whole lifetime of the product.

Customers in the 2003 lawsuit also allegedly said the battery would only play music for four hours before needing recharging, although it had been advertised as able to play music for up to 10 hours.

The reports claimed California-based Apple had confirmed existence of the settlement.


Most Read Articles

You must be a registered member of CRN to post a comment.
| Register


What's the biggest risk when partnering with other partners?
They might steal my clients
Loss of profitability
They might provide poor service to my clients
Lack of accountability, risk of finger-pointing
View poll archive

Log In

Username / Email:
  |  Forgot your password?