Reports of a Samsung Galaxy S III exploding in Ireland have caused the phone maker to launch a full investigation into the safety of its flagship smartphone.
A customer in Dublin last week claimed his Galaxy S III had exploded while mounted on the dashboard of his car, Reuters reports.
He reported seeing white flames and hearing a bang, later finding the smartphone had burned from the inside out and melted the case.
"There's no confirmation it was a fault with the phone. It may actually have been caused by a combination of my car mount and my car's heating system," the user said.
Samsung said it investigating the incident and would release its findings this week.
"Our initial investigation found no fault with the phone, but we'll conduct further investigations to decide the exact cause of the problem," spokesman James Chung told Reuters.
Samsung’s flagship smartphone is not the only device to suffer from overheating. Following Apple’s launch of its new iPad in March, users complained the device was “too hot to hold”.
HP also came under fire last year when researchers discovered a bug in the company’s LaserJet printers that could allow hackers to set the device on fire.