Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organisation on the planet to achieve more. As we pursue our mission, we also recognise our enormous responsibility to ensure the technology we build benefits everyone on the planet, including the planet itself. Our customers see this urgent need and are looking to us—in partnership with them—to take action. We’re committed to working across the public and private sectors to foster partnerships and solutions that will have lasting impact and redefine what “achieve more” means for the world.

Rachel Bondi

As Microsoft’s One Commercial Partner Director, Rachel leads a strategy which focuses on investing for growth in Microsoft’s world class partner ecosystem; driving the innovation they make across our cloud platforms to deliver digital transformation for our customers. Rachel and her team engage with partners to build capabilities across technical skills, commercial and go-to-market, and customer sales engagements.

Partner Program

What support is available to partners through your partner portal?

The Microsoft Partner Network is our entry point—a portfolio of resources, programs, and offers for any company that wants to partner with Microsoft. The Microsoft partner website and Partner Center provide a personalised digital experience that helps all partners find their next great opportunity for innovation, growth, and engagement. Partner Center is a central hub that demonstrates the business value of partnering with Microsoft, streamlining a number of processes to make it easier for partners manage their relationship with us. The heart of connecting partners with customers is the commercial marketplace, which offers thousands of customer-facing transactable services and applications built and delivered by our partners. These two primary components of the partner experience enable our ecosystem to co-develop, co-market, and co-sell solutions to customers through an interactive engagement.

Partner Tiers

What tiers does your partner program offer?

• Microsoft gold competency
• Microsoft silver competency
• Program member

Products and Services

What products and services constitute your main offerings (the main offerings you sell to channel partners)

Collaboration, Cyber Security, Data Centre, Desktops, Hybrid Cloud, IoT, Laptops/Tablets, Networking Hardware, Networking Software, Private Cloud, Public Cloud, Software (Cloud), Software (On-Premises), Storage, Outsourcing

Deal Registration

Do you offer Deal Registration?


Eligibility and Requirements

What are the requirements for partners to join your channel program?

It’s a straight-forward process to become a Partner. Firstly, Partners need to sign up to the Microsoft Partner network. Once they become a member of the Partner network, they have access to a standard baseline of benefits such as training, practice-building guidance, and sales and marketing resources. Then, depending on their business needs and goals, they can consider a Microsoft Action Pack, silver or gold competency, advanced specialisation, or the Expert Managed Services Provider (MSP) program. For example, if a Partner wanted to specialise in Azure Cloud services, there is pathway for them that includes support, access to resources, skills and certification, advanced specialisation, and go-to-market services.

Training and Certification

Do you offer training and certification to your partners?


What types of training and education does your partner program offer?

We’re committed to investing in and delivering what partners need to innovate, to grow their businesses, and to deliver on the promise of digital transformation for customers across organisations and industries.Microsoft Learn simplifies and centralises training and development offerings so partners can easily strengthen their skills, explore new technologies and market opportunities, and track progress toward completing industry-recognised Microsoft certifications and individual task modules.Partners also have more options to differentiate themselves with new competencies, and advanced specialisations. These allow partners to highlight their technical and solution-area expertise, showcase the breadth and depth of their skills, and lead in new market opportunities. Advanced specialisations help partners validate their capability to develop high-fidelity services in a specific solution area, hone their competitive edge, and push beyond basic certifications and the gold competency.

Is there a cost to partners for sales/technical training and/or certification?

The gateway to all benefits of Microsoft partnership is joining the Partner Network. All partners get access to a complete package of business guidance, training, and marketing tools at no cost. There is also the option to unlock even richer benefits through an annual subscription through the Microsoft Partner Network tiers. There is also a cost associated with some training and certifications.

Partner Portal in Detail

What are the major components of your partner program?

The Microsoft partner community has been at the center of how Microsoft brings technologies and business transformation to customers in markets around the world for decades. We share a common goal to help customers succeed. Becoming a member of the Microsoft Partner Network gives you a standard baseline of benefits. Then, depending on your business needs and goals, consider a Microsoft Action Pack - powering your business with product licenses, technical enablement, and tools for today’s cloud-first world. Set your business apart through silver or gold competency, advanced specialisation, or Expert Managed Services Provider (MSP) program.