Channel Academy, an essential learning hub for people like you in the IT industry!

Exploring four key pillars of business: Sales, Marketing, Finance and HR.

Welcome! Channel Academy is delivered to you with weekly fresh new content within this learning hub consisting of engaging and exclusive curated video, audio and written content from experts in your field! 

  • Discover unique insights and challenges facing all IT businesses today
  • Accelerate your career and your organisation
  • Explore and gain access to weekly exclusive content
  • Uncover essential strategies that you can use now
  • Find market opportunities to maximise growth
  • Learn from experts in your field

So what are you waiting for?.... Scroll below and start to unlock our exclusive content today. Enjoy the Channel Academy journey!

Zoom less, connect more to balance work and life for better businesses

Zoom less, connect more to balance work and life for better businesses

By Adeline Teoh

Digital workplace transformation is more than slapping technology on a problem.

What it takes to sell an ICT business

What it takes to sell an ICT business

By Francesca Roland

Six key considerations when planning an acquisition strategy.

Managing teams in a post-pandemic world

Managing teams in a post-pandemic world

By Chris Player

Business leaders from The Missing Link and M.Tech discuss the challenges and benefits managing a disparate workforce.

The benefits of a flexible contact centre

The benefits of a flexible contact centre

By Sam Deckert

If the COVID-19 pandemic has taught Australian businesses anything, it’s the importance of flexibility.

The future of the web is headless

The future of the web is headless

By Mark Randall

What is headless and how can it help your digital presence?

Customer experience in 2021: The future of CX

Customer experience in 2021: The future of CX

By Steve Bray 

The past year has seen an exponential growth in the use of digital channels.

How establishing a remote contact centre could benefit your SME in 2021 and beyond

How establishing a remote contact centre could benefit your SME in 2021 and beyond

By Daniel Harding

For small and medium sized enterprises, having a team of agents working off-site has plenty to recommend it.

How to strengthen your data security strategy to prevent entitlement creep

How to strengthen your data security strategy to prevent entitlement creep

By Terry Burgess

As many organisations shifted from on-premise work to hybrid or remote teams, it presented more challenges in being able to manage identities across various environments with multiple points of access.

The role of hybrid workplaces in a COVID-normal world

The role of hybrid workplaces in a COVID-normal world

By Sam Deckert

Sam Deckert from Fast50 2020 No. 1 Peak Insight on the future of working.

The mystery of achieving goals

The mystery of achieving goals

By Pancho Mehrotra

What are goals and why do we need them?

Optimising the contact centre: lessons from COVID one year on

Optimising the contact centre: lessons from COVID one year on

By Daniel Harding

The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.

Log In

Email:
Password:
  |  Forgot your password?