Collaboration

APAC call centre software market to grow in 2021

APAC call centre software market to grow in 2021

Expected to reach under US$1 billion in five years.
Nico Arboleda Jan 18 2021, 11:58AM Software
CRN's top 20 Microsoft stories from 2020

CRN's top 20 Microsoft stories from 2020

A look back at the most important stories to CRN Australia readers last year.
Staff Writers Jan 7 2021, 11:00AM Photos
Workplace app Slack hit with outage

Workplace app Slack hit with outage

Disrupting remote work as people returned from the holidays.
Staff Writer Jan 5 2021, 10:40AM Collaboration
CRN Fast50 No. 1 - Peak Insight

CRN Fast50 No. 1 - Peak Insight

When going all in goes right.
Chris Player Dec 17 2020, 1:00PM Cloud
Cisco steps up its remote collaboration game

Cisco steps up its remote collaboration game

With new Webex innovations aimed at boosting meeting productivity.
Gina Narcisi Dec 9 2020, 6:30AM Collaboration
Cisco acquires collaboration vendors Slido, IMImobile

Cisco acquires collaboration vendors Slido, IMImobile

Makes Webex, contact centre platform more insightful.
Gina Narcisi Dec 8 2020, 11:55AM Collaboration
2020 Fast50 No.9 - Comscentre

2020 Fast50 No.9 - Comscentre

Empowering people for proprietary prowess.
Chris Player Dec 2 2020, 12:36PM Cloud
Exclusive Networks launches Atos and RingCentral combo

Exclusive Networks launches Atos and RingCentral combo

Unify Office UCaaS bundle hits Australian shores.
Chris Player Dec 2 2020, 10:35AM Collaboration
Zoom picks AWS as preferred cloud provider

Zoom picks AWS as preferred cloud provider

Also partnering to develop new enterprise solutions.
Nico Arboleda Dec 2 2020, 6:55AM Collaboration
Interview: Canalys CEO Steve Brazier

Interview: Canalys CEO Steve Brazier

Head of channel analyst firm chats events, the new normal and reseller success.
Michael Jenkin Nov 25 2020, 6:40AM Strategy
VMware, MobileIron reveal VR partnership

VMware, MobileIron reveal VR partnership

Teaming with HTC Vive for management on enterprise headsets.
Michael Jenkin Nov 24 2020, 4:10PM Collaboration
Citrus Health, Taleka team up for Webex project

Citrus Health, Taleka team up for Webex project

“HowRU” helps connect patients to their families.
Nico Arboleda Nov 17 2020, 6:32AM Collaboration
Zoom to bolster security after US govt settlement

Zoom to bolster security after US govt settlement

Zoom admitted to service not having end-to-end encryption.
Gina Narcisi Nov 10 2020, 12:10PM Collaboration
Telstra to resell video conferencing vendor Pexip

Telstra to resell video conferencing vendor Pexip

Connects customers using different video collaboration software.
Nico Arboleda Nov 10 2020, 7:00AM Collaboration
Access4 adds call analytics to UC platform

Access4 adds call analytics to UC platform

Integration with Tollring’s iCall Suite call analytics.
Nico Arboleda Nov 9 2020, 1:03PM Collaboration
QPC takes Beyond Bank's call centre to the cloud

QPC takes Beyond Bank's call centre to the cloud

Helped bank transition call centre staff to remote working.
Nico Arboleda Nov 3 2020, 1:41PM Collaboration
New Cisco Webex solutions target courts, government

New Cisco Webex solutions target courts, government

To assist governments during pandemic.
Gina Narcisi Oct 29 2020, 7:00AM Collaboration
Dubber unveils global partner program for Microsoft partners

Dubber unveils global partner program for Microsoft partners

Also announces call recording platform for Teams.
Nico Arboleda Oct 21 2020, 6:14PM Collaboration
Melbourne-based IComm opens Sydney showroom

Melbourne-based IComm opens Sydney showroom

[Photos] Showcasing end-to-end solutions for the hybrid workplace.
Nico Arboleda Oct 21 2020, 11:51AM Photos
The new products and features announced at Zoomtopia 2020

The new products and features announced at Zoomtopia 2020

Zoom's annual conference demos events, marketplace and more.
Gina Narcisi Oct 15 2020, 12:41PM Collaboration

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