Collaboration

Cisco bolsters contact centre with integrations

Cisco bolsters contact centre with integrations

Voice, analytics features courtesy of 2019 acquisitions.
Gina Narcisi Jan 29 2020, 8:42AM Finance
Microsoft herds Chrome users to Bing

Microsoft herds Chrome users to Bing

Microsoft says business users want single search of web and its wares.
Kyle Alspach Jan 24 2020, 8:05AM Cloud
Tech Data signs video collaboration vendor Lifesize

Tech Data signs video collaboration vendor Lifesize

The choice is simple: integrated cloud and hardware, or DIY.
Simon Sharwood Jan 22 2020, 8:21AM Cloud
AWS brings its chatbots to Sydney

AWS brings its chatbots to Sydney

Hey Lex, can you automate my customer service?
Simon Sharwood Jan 17 2020, 11:35AM Cloud
Software and services sales to surge: Gartner

Software and services sales to surge: Gartner

Local IT market to climb past $100bn in 2021.
Staff Writers Jan 16 2020, 11:30AM Collaboration
Canberra's Citadel Group develops AV tech support app

Canberra's Citadel Group develops AV tech support app

AVAssist mobile app uses video chat to troubleshoot AV systems.
Nico Arboleda Jan 14 2020, 8:51AM Collaboration
Melbourne's Datamavic signs on as VOSS Solutions partner

Melbourne's Datamavic signs on as VOSS Solutions partner

Leveraging expertise in UC automation.
Nico Arboleda Jan 8 2020, 4:31PM Collaboration
2019's 12 biggest channel stories - defined by CRN readers!

2019's 12 biggest channel stories - defined by CRN readers!

What were the dozen stories about partners you clicked the most?
Simon Sharwood Dec 18 2019, 12:04PM Photos
Jabra ANZ refreshes partner program

Jabra ANZ refreshes partner program

Formal deal registration and account management on the way.
Simon Sharwood Dec 9 2019, 6:01AM Collaboration
MNF rolls out Australia's first Cisco WebEx Calling solution

MNF rolls out Australia's first Cisco WebEx Calling solution

Cliftons overhauls comms for ANZ venues.
Brendon Foye Dec 3 2019, 12:18PM Collaboration
Aria Technologies diversifies with Check Point deal

Aria Technologies diversifies with Check Point deal

UC specialist pushes into security, picked for SMB expertise.
Brendon Foye Nov 20 2019, 12:30PM Collaboration
Microsoft reports 50 percent surge in Teams users

Microsoft reports 50 percent surge in Teams users

Up to 20 million daily active users.
Kyle Alspach Nov 20 2019, 6:31AM Collaboration
TBS Distribution connects competitive Telstra partners

TBS Distribution connects competitive Telstra partners

New 'P2P' platform lets Telstra partners find help where they need it.
Brendon Foye Nov 15 2019, 6:49AM Distribution
Slack reverses ‘we don’t need channel’ stance

Slack reverses ‘we don’t need channel’ stance

Might eventually get around to doing it in Australia.
Simon Sharwood Nov 14 2019, 12:18PM Collaboration
Mia Distribution signs as master agency for RingCentral

Mia Distribution signs as master agency for RingCentral

Extends current hardware fulfillment arrangement after just four months.
Simon Sharwood Nov 7 2019, 10:15AM Collaboration
Cisco merges its collaboration suites

Cisco merges its collaboration suites

And adds new hardware to make them shine.
Nico Arboleda Nov 7 2019, 4:13AM Collaboration
Lifesize pushes into enterprise

Lifesize pushes into enterprise

Tells disties to hustle, may court larger SIs.
Nico Arboleda Oct 29 2019, 2:28PM Collaboration
SecureServ brings Canadian UC vendor to Australia

SecureServ brings Canadian UC vendor to Australia

Martello plans to import model that grew 165% in three years.
Brendon Foye Oct 28 2019, 12:01PM Collaboration
Avaya, RingCentral reveal major product tie-up

Avaya, RingCentral reveal major product tie-up

RingCentral will invest in Avaya.
Brendon Foye Oct 4 2019, 11:07AM Collaboration
Avaya, Mitel restart merger talks: report

Avaya, Mitel restart merger talks: report

UC vendors have had on-and-off discussions since April 2019.
Nico Arboleda Aug 21 2019, 11:47AM Collaboration

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