Enable Professional Services cracks 10th in CRN Fast50

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This article appeared in the November/December 2019 issue of CRN magazine.

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Enable Professional Services cracks 10th in CRN Fast50

If there was any doubt that IT service management was a profitable endeavour, Sydney-born Enable Professional Services put the argument to rest by returning to upper reaches of the CRN Fast50 for 2019.

The ServiceNow partner saw almost 80 percent revenue growth over the past year to land in tenth place, helped by solid contract wins from government and telecommunications clients.

Notable wins included deals with the New South Wales and Victorian state governments, which have invested more in digital transformation initiatives and public services.

In the private sector, telcos continue to be a boon for the company, which has balanced positive growth and building for the future.

“We’ve continued to invest in the business here in Australia as well as our overseas ventures, particularly with our new products and offerings,” chief executive Bruce Hara told CRN.

“We’ve had really consistent growth, both within our loyal customer base and with many new quite large enterprise and sizable government customer wins as well.”

Enable has also increased its headcount over the past year. The company now employs close to 200 staff in Australia, in addition to those that work from its overseas offices.

The company has 11 offices across Australia, Singapore, India, Hong Kong and Thailand.
Speaking to CRN, Hara highlighted two major recent hires; Suzanne Gerrard as general manager and Paul Thomason as director of innovation.

“Being recognised by CRN as one of the fastest growing IT businesses in Australia for a third consecutive year is significant validation internally that we’re doing the right things and achieving success,” Hara said.

“It shows we’re a sustainable organisation, that we’re in it for the long term and that we’re continually reinvesting to improve on our services and offerings to give customers better experiences.”

Hara founded Enable in 2014, with the aim of bringing the same functionality that technology has delivered to people’s personal lives into the workplace through solutions for IT, HR and legal systems.

The company has worked closely with ServiceNow since its early days.

Enable has also developed its own software implementation method (EnableUNow), industry-specific applications (through Enable Labs), and an education division providing accredited ServiceNow training (Enable Learn).

Founded: 2014
Key executives: Bruce Hara (CEO), Suzanne Gerrard (GM), Davina Simpson (Head of delivery)
HQ: Melbourne
Growth: 79.19%
Revenue: $25.34m

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