Vendors fill capability gaps with vendors, too
Leo Lynch, Storagecraft
We have enterprise customers but most are mid-market and SMBs, where IT is not at the forefront, it’s outsourced to a partner. And so Wannacry was our call to action.
We polled partners, and 60–80 percent have customers who paid after being hit. And so we teamed with security vendors such as Trend Micro to present to customers. Because people see Cryptolocker as a security issue, and it is, but 80 percent of lost data is from individuals in your organisation. It’s from software and hardware failures.
We educate customers, not on technology, but how to solve a business problem they didn’t know they had until a crisis came.