Overview: IT managed services contract for Perth Mint, which provides gold, silver and platinum services with revenues of $9 billion in 2016.
Key technologies: IBM, Citrix, Mitel, Vocus, Lenovo, VMware, Barracuda, Veeam
Customer said: “The Silverfern team collaborated with the internal Perth Mint IT teams to design an infrastructure roadmap initially aimed at stabilising the infrastructure environment and subsequently building on capability in a planned in a structure program of works focused on raising the Mint’s IT infrastructure to match the world-class reputation of the wider organisation.” - Marc Mason, Group Manager, IT, Perth Mint
Read more: Silverfern IT strikes gold with $9 billion client Perth Mint
Overview:Deployment of expanded communications and optimisation of network resources for this regional specialist in employment solutions.
Key technologies: Huawei, AAPT
Customer said: “It is saving us money in travel costs, and allows us to offer improved services to our clients for job interviews - something we could not previously have considered. Uptime is very, very good. And the price is great – you can’t beat it.” - Matthew Hall, General Manager of Corporate Services, Sureway
Vendor said: “A stunning performance in 2016 has seen PDK smash through their sales targets, leap frogging into our top 10 reseller partners.” - Andrew Heading, Huawei Technologies Australia
Read more: Wagga Wagga reseller PDK scores Huawei's largest unified comms project in Australia
Overview: Upgrade existing Microsoft Lync with new Skype for Business and replace Cisco system with Voxtron to meet contact centres needs.
Key technologies: Microsoft, Enghouse Interactive, Polycom
Customer said: “The Nexon team has performed the role of an integrator, implementer and also our outsourced operator and provider. They have not only been able to demonstrate and increase our understanding of the solution and the architecture proposed, but also running the pilots and working with our teams to ensure that the solution is effective.” - Alex Siggins, Head of Infrastructure Services, IOOF
Overview: Empowering staff to communicate and work securely from anywhere giving them a choice of device, location and form factor.
Key technology: Microsoft
The customer said: "We asked OBT to set up and configure whatever we needed to make activity-based working successful. We wanted them to realise the vision, to bring together the technologies and services that would enable ABW to become a reality. This was probably one of the biggest exercises we faced but it resulted in significant cost savings for the business." - Quentin Shaw, Director, Eureka Real Assets
Read more: Microsoft partner OBT takes Eureka Real Assets from desktop to Surface Pro devices
Overview: Call centre infrastructure upgrade to efficiently handle large call volumes and provide personalised service to members.
Key technology: Interactive Intelligence
Customer said: “Having a partner in QPC that was able to not only understand our requirements but to be able to educate, train and guide us through what was a challenging implementation in terms of short delivery time frames and our limited resources was essential to the success of the project.” - Daniel Zervaas, General Manager Customer Experience & IT Services, Police Health
Overview: Opex-based cloud communications platform for Accor Hotels Pullman Sydney Airport.
Key technology: ALE (Alcatel Lucent Enterprise)
Customer said: “Our movement towards a cloud-based telecommunications system is quite innovative for the hotel industry here in Australia, and it’s something we see as a true competitive advantage. As the hotel industry faces technology disruption and more competition than ever before, it’s important that we too are embracing the power of technology.” - Daniel Marden, Director of IT Business Systems, AccorHotels