Pega taps Daniel Kasun to lead global partner strategy as it targets partner-led growth

Pega plans to revamp partner strategy with hyperscaler collaboration and AI to tackle complex modernisation challenges.

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Daniel Kasun, head of global partner ecosystem, Pega Systems

Pega has appointed Daniel Kasun as head of global partner ecosystem with an ambitious remit to lead the strategic evolution of Pega’s partner strategy.

The company’s plan is to draw on strategic partnerships and simplified commercial models to broaden market reach, including across the Australian market.

“Our strengthened partner strategy reflects the commitment to helping enterprises reimagine legacy systems and transform how they engage, operate and serve customers,” Kasun said.

Kasun will be responsible for expanding its network to help partners deliver cloud-native, modern applications at pace and expand partner-influenced revenue across global markets.

His remit includes strengthening alliances with global systems integrators and hyperscalers and accelerating adoption of its GenAI offerings through partners.

“The combination of my prior experience building high-performing partner ecosystems, along with Pega's robust platform capabilities, positions us to drive meaningful transformation for Australian enterprises while supporting partner growth,” Kasun explained.

Building a more scalable partner network

Pega wants to bolster its partner network to improve service delivery and support customer transformation initiatives around cloud migration and application modernisation.

This includes developing strong hyperscaler partnerships and expanding cloud marketplace availability to make Pega solutions more accessible and easier to procure.

In many cases, enterprises are already working with hyperscalers on legacy and cloud transformation initiatives and Pega sees an opportunity to better meet their needs together.

“Hyperscaler alliances are a key part of our strategy because they help clients address a broader set of critical enterprise workloads while making our solutions more accessible through cloud marketplaces,” Kasun explained.

Tackling complex modernisation initiatives with AI

Pega is leaning into AI-driven legacy transformation to support organisations as they tackle complex modernisation projects.

Kasun said it’s a fundamental shift in the way these projects can be tackled. Legacy systems that once seemed too complex or risky to transform can now be overhauled using AI-powered tools that improve the process and reduce risk.

“The momentum of generative and agentic AI has created new and exciting opportunities for organisations to not just modernise their applications, but completely reimagine how they engage, operate, and serve customers,” he told CRN.

Pega’s GenAI offering is as the anchor for partner engagement and operational alignment for solutions tailored to customer transformation initiatives.

Kasun will work to drive adoption of Pega GenAI and Pega Blueprint — its workflow and decisioning design agent — and enable partners to embed their proprietary IP into their own branded versions of Pega Blueprint.

“This combination of hyperscaler partnerships and Blueprint-enabled collaboration positions us to drive large-scale legacy transformation at unprecedented scale,” he said.

in Australia, Kasun believes the local partner landscape is well-positioned to help enterprises navigate their transformation journeys.

“Like many markets worldwide, Australian enterprises are grappling with legacy modernisation challenges, but they also have unique regulatory requirements and market dynamics that our partners understand intimately,” he said.

Pega wants to offer proven practices and methodologies from other markets to Australian partners to bundle tools, support and commercial models to local conditions.

“The beauty of our ecosystem approach is that it scales globally while remaining locally relevant,” he concluded.

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