Accenture has scored a five-year technology services contract with Specsavers that spans Australia and New Zealand.
Under the agreement, Accenture is set to manage the performance of all of Specsavers' business transactions, including reducing operating costs, improving speed to market and increasing the quality of its products and services.
Accenture will provide Specsavers with application maintenance, development, testing and infrastructure monitoring services across 10 countries, including Australia and New Zealand.
Accenture’s involvement with Specsavers will see it consolidating its existing technology landscape to provide Specsavers with a more manageable application portfolio that has lesser risk and improved business services.
“We want to deliver a superior service that makes it easier for people to interact with us. By delivering cost savings and efficiencies, Accenture will help us provide our customers with an enhanced experience,” Specsavers global CIO Phil Pavitt said.
“Consumers expect to be able to buy seamlessly from a retailer across any channel and at any time. We look forward to helping Specsavers reduce application and technology deployment times by providing continuous service improvement and enabling them to accelerate their move to digitise their business,” Accenture’s retail practice in the UK and Ireland managing director, Matta Prebble, said.
Specsavers is a global optical and hearing care retail chain that offers optical and audiology services along with eyeglasses, contact lenses and hearing aids.
Accenture is a global services company, providing a range of services and solutions in strategy, consulting, digital, technology and operations.