Amazon Web Services outage downs major websites

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Amazon Web Services outage downs major websites

Cloud giant Amazon Web Services was struck with a major fault at its US-East-1 data centre region in North Virginia on Tuesday, causing service outages for some major internet properties.

The @awscloud Twitter account this morning alerted customers that the S3 offering was "experiencing high error rates."

Apart from certain Amazon services like Twitch, well-known sites with applications and storage in the US-East-1 region are either completely inaccessible or operating slowly.

Impacted sites include Slack, IFTTT, Quora, Adobe, Signal, Pinterest, Zendesk, Heroku, GitLab, AirBnB, the United States Securities and Exchange Commission, Expedia, and more.

The AWS-hosted downtime detection site is also not responding.

The S3 fault appears to have had a snowball effect on other AWS services. As of 7.15am AEST, multiple AWS services in the US-East-1 region are disrupted, according to the AWS status page. These include:

  • Athena
  • Elastic MapReduce
  • Kinesis Firehose
  • Simple Email Service
  • Simple Storage Service (S3)
  • WorkMail
  • Auto Scaling, and
  • CloudFormation.

Several other important cloud services such as AWS Elastic Compute Cloud (EC2), Load Balancing, and File System show as having performance issues with increased error rates.

However, the company warned that its dashboard was not functionality properly due to the S3 fault. It advised customers to monitor the banner of the top of the page for updates.

AWS said it believes it has identified the root cause of the S3 outage and was working to repair the problem.

It did not provide an estimated time of resolution.

[Update] AWS said it had resolved the S3 outage at 8.49am AEST. 

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