APC launches new partner program for managed service providers

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APC launches new partner program for managed service providers

UPS and power management giant APC by Schneider Electric has launched a new managed services program.

The program, which officially launched 10 May, includes a new managed service certification, market development funds and an 8 percent discount for bundling APC Smart-UPS, network card and one- or three- year extended warranty.

With the new program, APC has provided what it calls a "holistic approach" to managed services, integrating its Smart-UPS power management and monitoring into managed services platforms such as ConnectWise, N-Able, Kaseya and AVG. The managed services platforms provide partners with the ability to monitor an installed base of as many 3 million APC Smart-UPS devices.

Rob McKernan, senior vice president of APC by Schneider Electric’s $2 billion global IT channels, who has been driving channel partnerships for the organisation for nearly 20 years, called the managed services offering one of the biggest paradigm shifts he has ever seen in the business.

"I believe the next few years is going to be the best opportunity we have had with our partners going back to the WinTel server in the early years," he said.

"This is a big shift for a couple of reasons: the manageability of it and the trends that are out there with edge, convergence and IoT. Customers need help from their partners on all these trends and the power-cooling infrastructure needs are front and center. That's why this is very, very exciting."

The APC program is the culmination of a two-year effort to deliver a new strategic service provider offensive with feedback from more than 1,000 partners, APC executives said.

Jason Covitz, global director of managed services for the IT business for APC, called the new program a "first step" in an ambitious managed services product and services road map.

"There are significant road map aspirations to further adapt our business to align with our partners' business models," he said.

"There are more RMM [remote management and monitoring] integrations coming, and there is also equally important more product integrations into the RMM. We have a very wide berth of connected devices we are looking at. What we really want to do is allow partners to monetise all of it. We have a long road map for those integrations."

This article originally appeared at crn.com

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