Cisco leapfrogs Microsoft back to top of enterprise collaboration

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Cisco leapfrogs Microsoft back to top of enterprise collaboration

Cisco recaptured its top seat in the enterprise collaboration infrastructure market in the second quarter after ceding it to Microsoft earlier this year, according to new data from Synergy Research Group.

Synergy's report, released Monday, shows that Cisco was the No.1 enterprise collaboration infrastructure vendor by revenue in the second quarter, with sales of its collaboration products accounting for 16 percent of total market sales.

Microsoft claimed the runner-up spot with its revenue accounting for 15.8 percent, followed by Avaya and IBM, who accounted for 6 percent and 4.2 percent, respectively, of total market sales.

Cisco's lead suggests the company has managed to claw back its top position in the enterprise collaboration market from Microsoft, which, according to Synergy, stole the lead from Cisco in the first quarter. Microsoft sales accounted for roughly 21 percent of total market revenue in the first quarter, narrowly beating out Cisco's 20 percent.

"In Q2 Cisco bounced back from a poor start to the year in the enterprise voice segment and also saw strong growth in WebEx, though telepresence revenues remained soft," said Jeremy Duke, Synergy founder and chief analyst.

Cisco's second-quarter win comes amid a major shake-up to its collaboration line. Over the past several months, Cisco has significantly broadened its portfolio to include new video endpoints, a revamped version of its Business Edition unified communications platform and the Cisco TelePresence SX10 Quick Set, a plug-and-play system designed specifically for the SMB market.

This year, Cisco also launched new collaboration software called Intelligent Proximity, which can wirelessly share slide presentations and other materials being shown on a video conference screen with users' mobile devices.

This article originally appeared at

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