Data#3 has been awarded a support contract by the Melbourne Cricket Club (MCC) to implement an IT support solution for the Melbourne Cricket Ground (MCG).
The deal involves MCC’s high availability network, specifically support for access control, security and the stadium-wide wi-fi network, as well as a maintenance agreement covering support for the network, back-office and stadium.
Data#3 also provided services through its Hub platform, including the management of assets, lifecycle management, support arrangements, case-logging and incident management.
“It is critical to have right business partner - we don’t get a second chance to get it right. The consequence would be that broadcast partners could not televise matches, the media couldn’t file stories, and we couldn’t get 70-80,000 people inside,” MCC general manager of IT and innovation Rey Sumaru said.
“Our access controls all depend on the network. Without them we couldn’t scan tickets or use the scoreboards – the critical infrastructure is what allows you to open the venue.”
Sumaru added that ensuring ongoing availability was something that “cannot be left to chance” for MCC’s IT team.
“Today, the expectation of a seamless, digital experience is universal. It is fantastic to see the MCC harnessing the power of people and technology to deliver the first-class services that sports fans have come to expect,” Data#3 managing director Laurence Baynham said.
“We look forward to continuing our work with the MCC and to helping them create great sporting experiences.”