The multi-tier alliance program incorporates training, technical support, sales and marketing support and pricing arrangements depending on tier.
Simon Burke, CEO, IPscape said the program is for resellers with telco, systems integration or SaaS expertise that want to extend services into SaaS call centre solutions.
"In this economically stressed environment customers are seeking cost effective solutions that still encompass all the advanced contact centre functionality but without upfront capex and inflexibility,' said Burke.
Jason Hime, alliances director IPscape said the program enables call centres to experience the benefits of an SaaS solution and for resellers to extend their customer relationships and open revenue opportunities where they were previously 'leaving money on the table'.
All IPscape solutions are incorporated into the alliance program including pay-as-you-use contact or call centre solutions, pay-if-you-use disaster recovery services, Call to Action communication service and its Click to Dial website.
Resellers interested in becoming an IPscape Alliance Partner can contact IPscape on 1300 IPSCAPE (1300 477 227) or firstname.lastname@example.org