JB Hi-Fi has received praise from the Fair Work Ombudsman for its efforts to improve workplace practices, after the retailer was found to have suffered time-keeping problems had led to underpayments in 2013.
In its report published last Friday, Fair Work said it had not received any requests for assistance from JB Hi-Fi staff involving workplace disputes since the company signed a proactive compliance deed PCD) with the commission in 2014.
An audit of that program found it had underpaid 15 of its workers for a combined $1397, ranging from $2.36 to $367.90 for each individual.
The company has over 12,000 employees.
“The measures JB Hi-Fi implemented under the partnership benefit all of its employees and reduce the risk of future workplace breaches occurring in its network,” ombudsman Sandra Parker said.
“Workplace compliance should be a top priority for all businesses, and we have a range of resources available to help employers comply with their obligations.”
As part of its partnership with Fair Work, the company improved its manager and staff training, implemented a new online time and attendance system, and appointed employee liaison officers to assist staff with their entitlements.
“Throughout the life of the [proactive compliance deed] JB Hi-Fi demonstrated its willingness to work with the FWO to foster compliance throughout its network,” the report read.
“The company readily identified deficiencies in its systems and processes and reported steps taken to address these issues to the FWO.
“The absence of any requests for assistance to the FWO involving a workplace dispute from JB Hi-Fi over the course of the partnership, has confirmed the FWO’s view that the PCD has been effective in assisting JB Hi-Fi promote and improve compliance across its outlets with Australian workplace laws.”