Knowledge management software company Knosys has signed a $6 million contract with Optus and its parent, Singtel, to deploy its Knowledge IQ knowledge management platform.
The contract is set to run for five years for Singtel and three years for Optus and will go live in the first half of 2018.
The agreement followed a tender process held by Singtel in June last year. The deal is Knosys’ largest-ever contract, helping the Australain software firm expand into the telco sector and regionally into Singapore.
“The Singtel/Optus implementation fits nicely with our 2017 strategy to focus on three verticals in the Australian and Singapore markets, namely government/legal, telco and finance/banking,” Knosys chief executive John Thompson said.
“We continue to explore and prospect hard in these markets for similar and mid-sized opportunities to grow revenue and expand our user base numbers”.
He added that the contract will be a “significant reference site” for Knosys in the Singapore and wider Southeast Asian market, where the company is looking to expand its business.
The KnowledgeIQ platform enables companies through a machine learning approach to discover and deliver personalised information to staff and customers to transform productivity and engagement.