Officeworks has acquired Sydney-based PC repairs and tech support provider Geeks2U.
Geeks2U provides hardware and software repairs, security solutions, wireless and wired networking services, virus and spyware prevention and removal, data backup and recovery solutions for PCs and Macs.
Officeworks managing director Sarah Hunter said the acquisition was part of the office supplies retailer’s strategy to expand its offerings to “better meet customers’ needs” and complement its existing products and services.
“Geeks2U is an established business, renowned for its great customer service, which we think is the perfect complement to what Officeworks is all about – providing great service to our customers to help them make bigger things happen in their lives,” Hunter said.
“The services provided by Geeks2U go hand-in-hand with our existing range of technology products and will help to solve our customers’ home office or business problems, so they remain connected. Working together, we will offer customers a more complete solution for all their technology needs.”
As part of the deal, Geeks2U founders David and Michael Hancock will continue with their roles leading the company.
“We’re thrilled to be working with Officeworks, who will be able to provide the support and scale of a successful national business that’s been around for 25 years,” David Hancock said.
“While we’ll become part of Officeworks’ services offer, we’ll continue to provide our services to all customers, no matter where they purchase their IT equipment.”
In December last year, Officeworks started reselling NBN services through its 'Accord with Officeworks' branding, offering both personal and business plans.
In 2016, the company reached an agreement with managed services provider CSG to offer device-as-a-service in 2016.
Officeworks was also the home of Harris Technology after its last store closed in 2015, concentrating on its online business while offering fulfillment via five Officeworks stores. Harris then eventually merged with Anyware and Shoply in 2016 and became a public company.