Panasonic Australia has issued a recall on its fully-rugged Toughpad FZ-G1 models Mk1, Mk2 and Mk3.
The tablets were sold from March 2013 until February 2017 through Multimedia Technology and Sektor Distribution.
The tablets have a rechargeable battery pack, which may overheat during use and cause smoke or ignition, posing a fire risk.
Panasonic is asking users to remove the battery pack from the tablet and operate it only with the power adapter plugged into a power source, Another option is, if it is not possible to remove the battery pack from the tablet due to use within the field, download and apply a BIOS utility upgrade from Panasonic that will allow safer use of the battery pack.
According to the warning on Product Safety Australia website, Panasonic will be in contact with customers directly and via its website with the final actions and next steps which will be to replace the battery pack or other components.
The models affected are Mk1, Mk2 and Mk3 with serial numbers beginning with FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, FZ-G1Lxxxx, FZ-G1Mxxxx and FZ-G1Nxxxx Panasonic Battery Pack model FZ-VZSU84U. The model number can be found on the sticker of the Tablet and battery pack.
This is not the first time the vendor has to recall products over fire hazard. In February 2016, Panasonic had to recall its CF-VZSU61U rechargeable battery packs due to a glitch.