Australia's financial intelligence agency on Tuesday ordered an audit of PayPal Holdings Inc's compliance with local anti-money laundering and counter-terrorism financing laws, saying it was concerned reporting obligations had not been met.
AUSTRAC, which is tasked with ensuring compliance with the laws, ordered PayPal's Australian unit to appoint an external auditor to look at the fund transfers at its own cost and report back within 120 days.
AUSTRAC said in a statement that International Funds Transfer Instructions reported by the financial sector provided intelligence that enabled the agency and its partners to combat serious crimes, such as child sex exploitation.
"Regulated businesses like PayPal Australia, who facilitate payments and transactions for millions of Australian customers every year, play a critical role in helping AUSTRAC and our law enforcement partners stop the movement of money to criminals and terrorists," AUSTRAC Chief Executive Nicole Rose said in a statement.
PayPal said its Australian unit reported itself to authorities after an internal review found an issue with the way it reported international fund transfers to AUSTRAC.
It said suggestions the reason for the audit was the discovery of child sex exploitation connections were not correct.
"We are working in full cooperation with AUSTRAC to remediate this reporting system issue and to undertake the audit as outlined by AUSTRAC in the time specified," PayPal's senior communications director, Amanda Christine Miller, said in an email.
The audit would have no impact on customers, Miller added.
PayPal operates a worldwide online payment service which connects buyers and sellers through a secure online wallet linked to both parties' bank accounts.
A preliminary report from a separate review ordered by AUSTRAC into buy-now-pay-later company Afterpay Touch Group in June, citing suspected non-compliance with anti-money laundering and counter-terrorism financing laws, was due to be handed to AUSTRAC on Tuesday.
Buy-now-pay-later (BNPL) players let shoppers purchase products without paying upfront, and without the regulatory hurdle of applying for a credit card or loan, raising concerns about shopper identity.
AUSTRAC and Afterpay did not immediately respond to questions about that review.
Australian regulators are under sustained pressure to act after the Royal Commission inquiry into financial sector misconduct widely condemned their performance in recent years.
The Royal Commission found that when misconduct by financial institutions was revealed, it either went unpunished or the regulatory consequences did not reflect the seriousness of what had been done.
(Reporting by Colin Packham and Byron Kaye; Editing by Kim Coghill, Jane Wardell and Mark Potter)