PennyTel switches mobile network from Vodafone to Telstra 4G

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PennyTel switches mobile network from Vodafone to Telstra 4G

Mobile virtual network operator PennyTel is switching from Vodafone to Telstra’s 4G network and encouraging users to choose new plans and replace their SIM cards.

The new plans will include unlimited calls and SMS and more data, while the $0 monthly plans will be phased out and the 2G network will also be shut down as part of the move. The voice over internet protocol (VoiP) service remains unaffected.

As part of a promotion, customers who migrate their plans to the new network will get 50 percent off their first three months.

Customers that do not migrate, cancel or port out their service within 30 days after receiving the first notification will have their service suspended and their phone number quarantined.

“We’ll be managing the migration in batches to minimise the impact on our accounts and support teams,” said a spokesperson from PennyTel. “We appreciate your patience whilst we work through our customer base.”

PennyTel is owned by voice and data communications service provider MyNetFone, which acquired the assets of the mobile and VoiP provider from its liquidator in 2013.

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