Gold Coast provider LiveBackup has introduced a data management service that charges customers for restoring, not backing up.
“The whole idea of this model is to reward for good behaviour. It’s similar to car insurance. If you don’t make any claims then you’re on the best rate and no excess,” said Todd Brooker, sales director for LiveBackup.
“Every 12 months we review and see whether our customers are following best practices and then they get rewarded with a better rate on their backup,” he added.
LiveBackup could store data in two data centres for financial institutions which required copies of their data stored in two separate geographic locations. The service had a minimum requirement of 1TB for data stored and increased in 1TB increments.
The service, based on Asigra software, backed up servers, desktops, mobile phones and tablets. It also could backup cloud services such as Microsoft Office 365, Google Apps and Salesforce.com.
LiveBackup installed a “fast restore box” on site which held up to 14 days of backups. It used common file elimination and deduplication to reduce the amount of data sent over the wire to LiveBackup’s data centre. Customers were charged only for the amount of data stored.
LiveBackup was founded in 2010 by GCOMM, an MSP and ISP with 40 staff and $13 million turnover.