Rackspace has completed a consolidation of several business units that oversee various Microsoft products it offers as hosted services, unifying them all in the new Cloud Office at Rackspace.
Bret Piatt, general manager of the freshly minted business unit, told CRN US that Rackspace for several years had run each software-as-a-service application in its productivity and collaboration portfolio as a separate business.
The company is now "transforming them from a people and technology perspective to what we are referring to as a Cloud Office Practice Area in Rackspace", he said.
While Rackspace is typically regarded as an infrastructure-as-a-service provider, since 2007 the company has maintained a SaaS portfolio, offering customers a hosted Exchange email service, a backup and online storage solution, SharePoint collaboration tools and the Lync instant messaging platform.
With the reorganisation, Rackspace also will start delivering those various Microsoft products together as a combined suite, so the same user can log in to all the services simultaneously.
The services are available in all regions.
Last month, Rackspace revealed its trademarked Fanatical Support and managed cloud services were available for purchase to Google's enterprise cloud customers. It was a partnership between two of the largest cloud players that excluded both companies' channels.
"But our cloud office business is a very strong channel business," Piatt told CRN US.
"We have specialised reseller teams that work on making our partners successful," he said, adding that includes everything from tech support to marketing assistance.