Southern Cross unleashes 'device-as-a-service' for PCs, phones

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Southern Cross unleashes 'device-as-a-service' for PCs, phones
Mark Kalmus

Southern Cross Computer Systems has launched a "device-as-a-service" offering, offering customers a pay-as-you-go model for PCs, notebooks, phones and tablets.

"[The service] covers all devices, irrespective of the operating system," Southern Cross executive director Mark Kalmus told CRN.

The monthly subscription includes "supply, support and maintenance of end user devices, operating systems and corporate applications with roam anywhere remote access capability", according to the SCCS announcement.

Kalmus confirmed that there is no minimum term, making it a genuine month-to-month service per device. "Although from a pricing point of view, the price would be cheaper for a minimum 12-month subscription."

The device-as-a-service scheme includes logistics and asset management, single user support telephone number, IT lifecycle management, and business app segregation for bring-your-own-device situations.

Kalmus said that there are already customers on the program.

"I can't name the companies but they range from 200 users right through to over 3,000 user organisations – commercial and government," he said.

CRN has previously reported that over the past five years, Southern Cross has gradually reduced its dependence on products to shift its focus to services. The device service continues that transformation, and Kalmus predicted more to come.

"DaaS is the first in our suite of ‘as-a-service’ offerings with storage-as-a-service and security-as-a-service in the pipeline," he said.

Kalmus told CRN back in December how important it was to evolve. "If you're not doing something new every three months, you're being left behind."

Southern Cross has offices in Melbourne, Sydney, Brisbane, Perth and Ho Chi Minh City, Vietnam.

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