Telstra begins ISDN shutdown this year

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Telstra begins ISDN shutdown this year

Telstra will commence the disconnection of copper ISDN services from the end of September this year, as the NBN rollout continues to bring business-grade networking solutions online.

Telstra issued a “stop sell” to all retail and wholesale customers for ISDN2, ISDN2 Enhanced, ISDN10/20/30, DDS Fastway, Megalink and Frame Relay products on 30 June 2018, encouraging users to find alternative replacement solutions ahead of a “final exit date”.

That final exit date on copper ISDN services is approaching, according to a Telstra spokesperson.

“As part of the NBN rollout, copper ISDN services are being disconnected from September 30th, 2019. Remaining customers will be disconnected in line with the NBN rollout schedule. For customers using ISDN on Telstra Fibre, they will be transitioned onto alternative products from 2022,” the spokesperson said.

Telco providers and RSPs that have serviced and supplied business with ISDN connections will need to find alternative solutions for their customers.

Telstra has its own set of alternatives including Telstra Business SIP, SIP Connect and Telstra Calling for Office 365, unveiled in March last year.

There are numerous other vendors and providers offering both on-premises and cloud-based unified communications and telephony services.

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