Digital business is 24x7. So when outages strike, customers – and sometimes regulators – can take to social media with brand-damaging anger.
Building digital experiences with resilience baked-in is the topic of a new episode of “Under the Hood”, iTnews' an occasional series of podcasts.
Sometimes “Under the Hood” will be sponsored. Sometimes it will be stories we think just deserve to be told in audio. This series is sponsored by NEXTDC.
In this episode, we revisit the business impact of some recent outages, and hear from Steve Martin, NEXTDC’s Head of Channels and Sales Development, on the resilience efforts his company makes and the way they safeguard application uptime.