VoIP overhauls Sydney hospital's ageing network with ALE

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VoIP overhauls Sydney hospital's ageing network with ALE

Sydney communications specialist VoIP has rolled out a modernisation network infrastructure for the Southwest Sydney Local Health District (SLHD) that has enabled new mobile technology in hospitals in the region.

SLHD encompasses all public hospitals and healthcare facilities in central Sydney, covering an area from Balmain to Canterbury.

In 2015, VoIP was tapped to refresh the core network infrastructure for the Concord Hospital in order to upgrade its wi-fi network and replace its ageing legacy PABX system.

Concord's network had to be able to support campus-wide connectivity to enable mobile applications for staff and securely support the growing trend of BYOD for staff and patients.

VoIP deployed Alcatel-Lucent Enterprise's Converged Campus Network solution as the foundation for the refresh. It allowed for high-capacity 10 gigabit Ethernet, support for VoIP technology and centralised network management and monitoring, along with a pervasive new wi-fi network.

The new network allowed for the district to roll out a series of advanced clinical solutions that were only possible with enhanced network coverage. This included connecting to SLHD's main electronic medical record system (eMR), which allows clinicians in the region to view patient records, lab results and other information.

It also includes mobile devices such as scanners and wireless mobile electrocardiogram stations that can connect to the eMR. It has also enabled the use of wireless plates throughout radiology departments in the district, allowing x-rays to be taken without having to touch or roll patients.

After the successful Concord Hospital rollout, VoIP was given the green light to deploy the solution to the other facilities within SLHD's jurisdiction.

The district-wide rollout included 1200 wireless access points to support current and emerging technologies, including electronic medication management that provides clinicians with a comprehensive view of each patient. All acute care facilities across the district are now equipped with BOYD and guest access, PoE, VoIP and mission critical telephony for staff.

For its efforts, VoIP and SLHD were awarded the NSW Health Minister's Award for Innovation in 2015.

SLHD's CIO Nick van Domburg said: “The SLHD values the partnership with VoIP and Alcatel-Lucent Enterprise and the deployment of the network upgrades and the implementation of the wi-fi infrastructure within SLHD have greatly improved our capacity to provide a reliable and high-performing network infrastructure that supports all our staff and more recently through the introduction of guest wifi, our patients and visitors.”


VoIP is a finalist in the Modernising infrastructure (Enterprise) category at the 2017 CRN Impact Awards. The full list of finalists will be announced at our CRN Pipeline conference in Melbourne on 22-23 March. The winners will be announced at the Impact Awards dinner during the CRN Pipeline conference in Sydney on 6-7 April.

Doing any cool projects this year? Fill out an online expression of interest and we will inform you when we open entries for the 2018 CRN Impact Awards. The form is quick and easy.

If you would like to enquire about purchasing tickets to the conference or awards, please contact CRN Events - crnevents@nextmedia.com.au
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