The formula for MSP success has changed with the rise of IT as-a-service. But how do you know if your business is doing the right things?
To equip you to answer that, ConnectWise is providing you with a guide to the KPIs you should be measuring, but probably aren’t.
The guide explains why the way you track your success needs to change. And it introduces the key metrics you need to track performance, evaluate relationships with clients, delight those clients and increase loyalty.
Download the guide to learn how to calculate:
- Revenue Churn
- Customer Lifetime Value
- Revenue Valuation
- Customer Acquisition Cost
With these insights, you’ll be able to take your MSP business to new heights.
To download the guide, enter your details on the right.