Resources & Whitepapers

Listed below is a selection of technical whitepapers and other advisory notices produced by CRN's sponsors.

These reports are available free of charge to our subscribers.

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Grab the MSP security opportunity

Grab the MSP security opportunity

Consider these fundamental issues when turning your MSP business into a cybersecurity provider.
Jul 26 2021, 3:07PM
Create your business scorecard

Create your business scorecard

Every technology solution provider should have a business scorecard or dashboard – and use it regularly.
May 25 2021, 5:15PM
CRN 2020 Fast50 cybersecurity report

CRN 2020 Fast50 cybersecurity report

Find out how much revenue the 2020 CRN Fast50 made from security hardware and software, services and information security.
May 25 2021, 5:03PM
Eliminating departmental friction within MSPs

Eliminating departmental friction within MSPs

Learn how to create a smoother running business by reading this ConnectWise guide.
May 25 2021, 2:48PM
Mitigate tech risk in your business

Mitigate tech risk in your business

Learn the basics of a risk management strategy.
May 25 2021, 2:35PM
IT Service Excellence Tool Kit

IT Service Excellence Tool Kit

Learn how to meet and exceed customer expectations to ensure customer retention using this ConnectWise tool kit.
Feb 23 2021, 3:45PM
What's driving MSP revenues?

What's driving MSP revenues?

Get Datto’s Global State of the MSP report to find out what MSPs are doing and how they’re winning.
Jul 5 2020, 4:03PM
How to plan your business’s rebound

How to plan your business’s rebound

Don't leave your business's future to chance. Download the second edition of the ConnectWise rapid recovery planning guide.
Jun 29 2020, 11:28AM
Download the MSP COVID-19 playbook

Download the MSP COVID-19 playbook

A step-by-step guide to stabilising, optimising and maximising your business during an economic downturn.
Jun 18 2020, 12:05PM
7 steps to MSP success: from pricing to specialisation

7 steps to MSP success: from pricing to specialisation

Make the leap to a managed services model, or improve your MSP business, with these handy tips from Australian MSPs and Datto.
May 6 2020, 12:54PM
Cloud application revenue made easy

Cloud application revenue made easy

Your customers are moving core business applications into the cloud, so why shouldn’t they bring their collaboration, support and security capabilities there as well?
Apr 28 2020, 4:14PM
Protect clients from cyber-attacks on remote workers

Protect clients from cyber-attacks on remote workers

Help your clients build resilience, rather than waiting for attacks. Download an endpoint security framework designed for today’s business environment.
Apr 28 2020, 12:12PM
Are you doing enough to protect your clients from ransomware?

Are you doing enough to protect your clients from ransomware?

Australian SMBs continue to fall victim to ransomware. Learn why MSPs must do more to protect their clients.
Apr 16 2020, 10:15AM
How to choose the right monitoring solution

How to choose the right monitoring solution

A good network monitoring solution is essential for a healthy and stable network. But which one is right for you?
Feb 25 2020, 10:33AM
Discover the KPIs you should be measuring, but probably aren’t

Discover the KPIs you should be measuring, but probably aren’t

The formula for MSP success has changed. Learn how to calculate the key KPIs and take your business to new heights.
Nov 13 2019, 6:32PM
Build a framework for MSP success

Build a framework for MSP success

MSPs' back office systems are critical to their success in the as-a-service market. Find out what a modern MSP back office looks like and how it improves profitability.
Nov 11 2019, 5:24PM
Are you getting profitable outcomes from your IT?

Are you getting profitable outcomes from your IT?

Read this report to learn how to choose between an on-premises data centre and co-location in a third party facility.
Nov 6 2019, 10:29AM
Wake up your clients to the ransomware threat

Wake up your clients to the ransomware threat

To convince your clients to do protect themselves from ransomware, you’ll need evidence that they’re in real danger. You’ll find the evidence in this Global State of the Channel Ransomware Report by IT solution provider Datto.
Oct 28 2019, 1:03PM
Moving an MSP beyond 'muscle and feel'

Moving an MSP beyond 'muscle and feel'

How do you stop your business getting stuck, and progress through the four typical stages in an entrepreneur's journey?
Aug 26 2019, 11:09AM
The 2019 Webroot Threat Report

The 2019 Webroot Threat Report

Learn about trends in malware, phishing, cryptojacking, dangerous mobile apps and more.
Jun 28 2019, 5:03PM

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