acma

Telco fires back as regulator reveals refund dispute

Telco fires back as regulator reveals refund dispute

ISP directed to comply with $660 refund.
Michael Jenkin Apr 5 2017, 12:30PM Telco
ACMA warns internet service provider over code violation

ACMA warns internet service provider over code violation

NetCube failed to comply with complaint-handling directions.
Samira Sarraf Dec 5 2016, 10:59AM Telco
Privacy fail at Do Not Call Register

Privacy fail at Do Not Call Register

'Serious' mistake.
Brendon Foye May 24 2016, 6:59AM Security
Telco busted for unauthorised customer transfers

Telco busted for unauthorised customer transfers

ACMA raps Exceed Connect for code breaches.
Brendon Foye Apr 14 2016, 11:37AM Collaboration
Telstra reseller Lycamobile in hot water with watchdog

Telstra reseller Lycamobile in hot water with watchdog

ACMA prods MVNO into action.
Tony Yoo Feb 16 2016, 11:34AM Collaboration
Bank phishing scam targets users with text messages

Bank phishing scam targets users with text messages

ACMA issues warning.
June Ramli Feb 10 2016, 4:18PM Security
ACMA reprimands telcos over billing breach

ACMA reprimands telcos over billing breach

Broke code on security deposits.
June Ramli Dec 11 2015, 7:16AM Collaboration
Sydney telco reseller in trouble for revealing silent numbers

Sydney telco reseller in trouble for revealing silent numbers

426 SpinTel clients offered new phone numbers.
Andrew Sadauskas Nov 5 2015, 1:06PM Collaboration
VoiP provider cops warning over incorrect pricing

VoiP provider cops warning over incorrect pricing

iTalkBB Australia one of several telcos under microscope.
William Maher Aug 17 2015, 6:12AM Collaboration
Comms reseller slapped for tricking potential customers

Comms reseller slapped for tricking potential customers

Pretended to offer discount from their existing carrier.
Andrew Sadauskas Jul 10 2015, 3:27PM Collaboration
1800 'free call' numbers now actually free from mobiles

1800 'free call' numbers now actually free from mobiles

Optus and Telstra join Vodafone in bearing the cost.
Tony Yoo Jul 1 2015, 12:37PM Collaboration
Telco reseller publishes nearly 4,000 silent numbers

Telco reseller publishes nearly 4,000 silent numbers

Southern Phone breached privacy, ACMA says.
Andrew Sadauskas Jun 26 2015, 3:54PM Collaboration
Sydney ISP hits back at regulators

Sydney ISP hits back at regulators

SoleNet rapped again, but not taking it lying down.
Tony Yoo May 28 2015, 7:15AM Collaboration
ISP takes a year to refund customer

ISP takes a year to refund customer

Planet ISP pays over $5000 after ACMA notice.
Brendon Foye Apr 16 2015, 10:44AM Collaboration
Watchdog snaps at telcos for ignoring compliance scheme

Watchdog snaps at telcos for ignoring compliance scheme

ACMA names telcos that ran rogue.
Tony Yoo Jan 27 2015, 8:17AM Collaboration
Regulator slams Sure Telecom for "completely unacceptable" behaviour

Regulator slams Sure Telecom for "completely unacceptable" behaviour

Violated 19 clauses of consumer code.
Tony Yoo Oct 23 2014, 5:30PM Collaboration
Twelve telcos risk court action and $250k fines

Twelve telcos risk court action and $250k fines

ACMA on the warpath.
Tony Yoo Oct 2 2014, 11:13AM Collaboration
iiNet and Dodo in hot water over billing conduct

iiNet and Dodo in hot water over billing conduct

ACMA targets direct debit practices.
Tony Yoo Oct 1 2014, 11:48AM Collaboration
Melbourne firm to run Australian phone numbering system

Melbourne firm to run Australian phone numbering system

Zoak Solutions wins 7-year deal with ACMA.
William Maher Sep 16 2014, 7:32AM Collaboration
NSW hosting firm rapped for violating ACMA code

NSW hosting firm rapped for violating ACMA code

HotNet failed to publish critical information.
Tony Yoo Sep 9 2014, 4:46PM Collaboration

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